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PG&E scores 57 out of 100 on the Agent Readiness Index

PG&E reaches level 2, Legible. Identity and delegation is the strongest area at 90 out of 100. Protocol access is the weakest at 0.

PG&E was scanned on October 2, 2026. Its score is 57 out of 100, level 2, Legible. An agent can read and cite your content. To reach level 3, Connectable: Offer a programmatic path: a live MCP server, a data sharing program with OAuth metadata, or a verified Poppy file.

Website: pge.com

Score by area

AreaScoreWhat it asks
Discoverability72 out of 100, worth 15 pointsCan an agent find and read your pages?
Protocol access0 out of 100, worth 20 pointsCan an agent connect to you through MCP or an API?
Identity and delegation90 out of 100, worth 20 pointsCan a customer give an agent limited access without sharing a password?
Web experience87 out of 100, worth 15 pointsDoes your site work when an agent uses it?
Voice and IVRNot measured yetWhat happens when an agent calls your phone line?
Policy and governance36 out of 100, worth 10 pointsDo your terms allow agents that act for customers?

What is holding PG&E back

  1. MCP server, 8 points lost. No MCP server, server card or registry entry was found for this organization. Fix: Publish a remote MCP server with OAuth. Start with read only tools such as account status, orders or location search, and publish a server card at /.well known/mcp/server card.
  2. Developer and data sharing program, 4 points lost. No developer portal or data sharing program was found on public pages. Fix: Document the program, the standard in use for example FDX in US banking, the supported partners and a sandbox.
  3. Documented delegate and data sharing controls, 4 points lost. No public page on delegate access or connected app controls was found. Fix: Publish a help page on delegate access and add a connected apps screen where customers revoke access.
  4. llms.txt guide for agents, 3 points lost. No llms.txt file was found at the site root. Fix: Publish /llms.txt with links to product, pricing, support and location pages.

What already works

  • OAuth and OpenID metadata
  • PKCE and client registration
  • Content available without running scripts

How PG&E compares

Ranked 3 of 14 on the Utilities leaderboard. The average score for utilities is 40.9 out of 100 across 48 organizations. The average across all 1,420 scored organizations is 42.2 out of 100.

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