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The utilities most ready for AI agents
Agents will report outages, start service and pay bills for customers. These are the utilities most ready for that.
Scores come from 14 utilities scanned the same way, from public pages. The latest scan finished October 11, 2026.
| Rank | Utility | Level | Score |
|---|---|---|---|
| 1 | Southern California Edison | Level 2, Legible | 60 out of 100 |
| 2 | Georgia Power | Level 2, Legible | 58 out of 100 |
| 3 | PG&E | Level 2, Legible | 57 out of 100 |
| 4 | Xcel Energy | Level 1, Tolerated | 56 out of 100 |
| 5 | Dominion Energy | Level 2, Legible | 52 out of 100 |
| 6 (tied) | Con Edison | Level 2, Legible | 39 out of 100 |
| 6 (tied) | Enel | Level 2, Legible | 39 out of 100 |
| 6 (tied) | National Grid | Level 2, Legible | 39 out of 100 |
| 9 | Florida Power & Light | Level 2, Legible | 36 out of 100 |
| 10 (tied) | ComEd | Level 1, Tolerated | 31 out of 100 |
| 10 (tied) | NextEra Energy | Level 2, Legible | 31 out of 100 |
| 12 | EDF | Level 1, Tolerated | 30 out of 100 |
| 13 (tied) | Duke Energy | Level 0, Closed | 20 out of 100 |
| 13 (tied) | Iberdrola | Level 0, Closed | 20 out of 100 |