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British Gas scores 48 out of 100 on the Agent Readiness Index
British Gas reaches level 2, Legible. Web experience is the strongest area at 100 out of 100. Protocol access is the weakest at 0.
British Gas was scanned on October 15, 2026. Its score is 48 out of 100, level 2, Legible. An agent can read and cite your content. To reach level 3, Connectable: Offer a programmatic path: a live MCP server, a data sharing program with OAuth metadata, or a verified Poppy file.
Website: britishgas.co.uk
Score by area
| Area | Score | What it asks |
|---|---|---|
| Discoverability | 78 out of 100, worth 15 points | Can an agent find and read your pages? |
| Protocol access | 0 out of 100, worth 20 points | Can an agent connect to you through MCP or an API? |
| Identity and delegation | 36 out of 100, worth 20 points | Can a customer give an agent limited access without sharing a password? |
| Web experience | 100 out of 100, worth 15 points | Does your site work when an agent uses it? |
| Voice and IVR | Not measured yet | What happens when an agent calls your phone line? |
| Policy and governance | Not measured yet | Do your terms allow agents that act for customers? |
What is holding British Gas back
- MCP server, 8 points lost. No MCP server, server card or registry entry was found for this organization. Fix: Publish a remote MCP server with OAuth. Start with read only tools such as account status, orders or location search, and publish a server card at /.well known/mcp/server card.
- OAuth and OpenID metadata, 5 points lost. No OAuth or OpenID metadata was found on the 4 hosts that answered. 11 other hosts did not answer the scanner and could not be checked. Agents cannot discover where to send a customer to approve access. Fix: Publish /.well known/oauth authorization server and /.well known/oauth protected resource for the customer facing APIs.
- Developer and data sharing program, 4 points lost. No developer portal or data sharing program was found on public pages. Fix: Document the program, the standard in use for example FDX in US banking, the supported partners and a sandbox.
- PKCE and client registration, 4 points lost. No authorization server metadata, so PKCE and client registration could not be confirmed. Fix: Require PKCE with S256 and support client ID metadata documents or dynamic client registration for approved agent clients.
What already works
- Passkeys at sign in
- Sign in page loads for a declared agent in a browser
- Sign in form structure and autofill hints
How British Gas compares
The average score for utilities is 40.9 out of 100 across 48 organizations. The average across all 1,421 scored organizations is 42.2 out of 100.
Similar organizations
- PPL Corporation, 52 out of 100
- American Water Works, 50 out of 100
- DTE Energy, 50 out of 100
- Republic Services, 45 out of 100
- Eversource, 42 out of 100
- Waste Connections, 41 out of 100