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Waste Management scores 72 out of 100 on the Agent Readiness Index
Waste Management reaches level 2, Legible. Identity and delegation is the strongest area at 94 out of 100. Protocol access is the weakest at 36.
Waste Management was scanned on October 14, 2026. Its score is 72 out of 100, level 2, Legible. An agent can read and cite your content. To reach level 3, Connectable: Offer a programmatic path: a live MCP server, a data sharing program with OAuth metadata, or a verified Poppy file.
Website: wm.com
Score by area
| Area | Score | What it asks |
|---|---|---|
| Discoverability | 84 out of 100, worth 15 points | Can an agent find and read your pages? |
| Protocol access | 36 out of 100, worth 20 points | Can an agent connect to you through MCP or an API? |
| Identity and delegation | 94 out of 100, worth 20 points | Can a customer give an agent limited access without sharing a password? |
| Web experience | 72 out of 100, worth 15 points | Does your site work when an agent uses it? |
| Voice and IVR | Not measured yet | What happens when an agent calls your phone line? |
| Policy and governance | 80 out of 100, worth 10 points | Do your terms allow agents that act for customers? |
What is holding Waste Management back
- MCP server, 8 points lost. No MCP server, server card or registry entry was found for this organization. Fix: Publish a remote MCP server with OAuth. Start with read only tools such as account status, orders or location search, and publish a server card at /.well known/mcp/server card.
- Passkeys at sign in, 4 points lost. No passkey signal was found on the sign in page or in the published pages read. A prompt that starts only after a person types is not visible to the scan. Fix: Offer passkeys with conditional UI on the sign in page and for step up approvals.
- Sign in form structure and autofill hints, 4 points lost. 0 percent of 1 fields have labels and 0 percent set autocomplete hints. Fix: Label every field and set autocomplete values for the username, the current password and the one time code.
- llms.txt guide for agents, 3 points lost. No llms.txt file was found at the site root. Fix: Publish /llms.txt with links to product, pricing, support and location pages.
What already works
- OAuth and OpenID metadata
- Robots policy for user triggered agents
- PKCE and client registration
How Waste Management compares
The average score for utilities is 40.9 out of 100 across 48 organizations. The average across all 1,420 scored organizations is 42.2 out of 100.
Similar organizations
- American Electric Power, 67 out of 100
- NiSource, 61 out of 100
- Southern California Edison, 60 out of 100