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Zapier scores 70 out of 100 on the Agent Readiness Index

Zapier reaches level 3, Connectable. Web experience is the strongest area at 99 out of 100. Identity and delegation is the weakest at 44.

Zapier was scanned on October 3, 2026. Its score is 70 out of 100, level 3, Connectable. An agent can connect through an MCP server or a public API program. To reach level 4, Trusted: Let customers authorize agents: OAuth with PKCE, a registration path and documented delegate controls.

Website: zapier.com

Score by area

AreaScoreWhat it asks
Discoverability89 out of 100, worth 15 pointsCan an agent find and read your pages?
Protocol access70 out of 100, worth 20 pointsCan an agent connect to you through MCP or an API?
Identity and delegation44 out of 100, worth 20 pointsCan a customer give an agent limited access without sharing a password?
Web experience99 out of 100, worth 15 pointsDoes your site work when an agent uses it?
Voice and IVRNot measured yetWhat happens when an agent calls your phone line?
Policy and governance51 out of 100, worth 10 pointsDo your terms allow agents that act for customers?

What is holding Zapier back

  1. Developer and data sharing program, 4 points lost. No developer portal or data sharing program was found on public pages. Fix: Document the program, the standard in use for example FDX in US banking, the supported partners and a sandbox.
  2. PKCE and client registration, 4 points lost. Neither PKCE nor a registration path is published. Fix: Require PKCE with S256 and support client ID metadata documents or dynamic client registration for approved agent clients.
  3. Passkeys at sign in, 4 points lost. No passkey signal was found on the sign in page or in the published pages read. A prompt that starts only after a person types is not visible to the scan. Fix: Offer passkeys with conditional UI on the sign in page and for step up approvals.
  4. Documented delegate and data sharing controls, 4 points lost. No public page on delegate access or connected app controls was found. Fix: Publish a help page on delegate access and add a connected apps screen where customers revoke access.

What already works

  • OAuth and OpenID metadata
  • Sign in page loads for a declared agent in a browser
  • llms.txt guide for agents

How Zapier compares

The average score for software is 61.4 out of 100 across 124 organizations. The average across all 1,421 scored organizations is 42.2 out of 100.

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