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Walkme scores 70 out of 100 on the Agent Readiness Index
Walkme reaches level 2, Legible. Identity and delegation is the strongest area at 94 out of 100. Protocol access is the weakest at 0.
Walkme was scanned on November 14, 2026. Its score is 70 out of 100, level 2, Legible. An agent can read and cite your content. To reach level 3, Connectable: Offer a programmatic path: a live MCP server, a data sharing program with OAuth metadata, or a verified Poppy file.
Website: walkme.com
Score by area
| Area | Score | What it asks |
|---|---|---|
| Discoverability | 93 out of 100, worth 22 points | Can an agent find and read your pages? |
| Protocol access | 0 out of 100, worth 14 points | Can an agent connect to you through MCP or an API? |
| Identity and delegation | 94 out of 100, worth 12 points | Can a customer give an agent limited access without sharing a password? |
| Web experience | 60 out of 100, worth 20 points | Does your site work when an agent uses it? |
| Voice and IVR | Not measured yet | What happens when an agent calls your phone line? |
| Policy and governance | 0 out of 100, worth 6 points | Do your terms allow agents that act for customers? |
| Marketing readiness | 63 out of 100, worth 18 points | Can an agent see what you sell, and buy or book it? |
What is holding Walkme back
- MCP server, 7.8 points lost. No MCP server, server card or registry entry was found for this organization. Fix: Publish a remote MCP server with OAuth. Start with read only tools such as account status, orders or location search, and publish a server card at /.well known/mcp/server card.
- Sign in page loads for a declared agent in a browser, 5.1 points lost. The sign in page did not load for an agent or a standard automated browser. Fix: Serve the sign in page to verified agent browsers, and use signed agent identity to separate them from attackers.
- Developer and data sharing program, 3.8 points lost. No developer portal or data sharing program was found on public pages. Fix: Document the program, the standard in use for example FDX in US banking, the supported partners and a sandbox.
- Prices and rates an agent can read, 3 points lost. No price or rate an agent can read was found on the home page or in structured data. Fix: Add Offer markup with the price or the rate, for loans and accounts to product pages, and show the price or rate in the page text, not only in images or after scripts run.
What already works
- OAuth and OpenID metadata
- PKCE and client registration
- Product or service catalog with images
How Walkme compares
The average score for software is 62 out of 100 across 142 organizations. The average across all 2,353 scored organizations is 44.2 out of 100.
Similar organizations
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- SAP, 69 out of 100