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UKG scores 53 out of 100 on the Agent Readiness Index
UKG reaches level 3, Connectable. Protocol access is the strongest area at 84 out of 100. Identity and delegation is the weakest at 0.
UKG was scanned on October 14, 2026. Its score is 53 out of 100, level 3, Connectable. An agent can connect through an MCP server or a public API program. To reach level 4, Trusted: Let customers authorize agents: OAuth with PKCE, a registration path and documented delegate controls.
Website: ukg.com
Score by area
| Area | Score | What it asks |
|---|---|---|
| Discoverability | 72 out of 100, worth 15 points | Can an agent find and read your pages? |
| Protocol access | 84 out of 100, worth 20 points | Can an agent connect to you through MCP or an API? |
| Identity and delegation | 0 out of 100, worth 20 points | Can a customer give an agent limited access without sharing a password? |
| Web experience | 84 out of 100, worth 15 points | Does your site work when an agent uses it? |
| Voice and IVR | Not measured yet | What happens when an agent calls your phone line? |
| Policy and governance | 19 out of 100, worth 10 points | Do your terms allow agents that act for customers? |
What is holding UKG back
- OAuth and OpenID metadata, 5 points lost. No OAuth or OpenID metadata was found on the 4 hosts that answered. 10 other hosts did not answer the scanner and could not be checked. Agents cannot discover where to send a customer to approve access. Fix: Publish /.well known/oauth authorization server and /.well known/oauth protected resource for the customer facing APIs.
- PKCE and client registration, 4 points lost. No authorization server metadata, so PKCE and client registration could not be confirmed. Fix: Require PKCE with S256 and support client ID metadata documents or dynamic client registration for approved agent clients.
- Passkeys at sign in, 4 points lost. No passkey signal was found on the sign in page or in the published pages read. A prompt that starts only after a person types is not visible to the scan. Fix: Offer passkeys with conditional UI on the sign in page and for step up approvals.
- Documented delegate and data sharing controls, 4 points lost. No public page on delegate access or connected app controls was found. Fix: Publish a help page on delegate access and add a connected apps screen where customers revoke access.
What already works
- MCP server
- Content available without running scripts
- Home page for a declared agent
How UKG compares
The average score for software is 61.4 out of 100 across 124 organizations. The average across all 1,420 scored organizations is 42.2 out of 100.
Similar organizations
- SAIC, 55 out of 100
- Scale AI, 55 out of 100
- Salesforce, 54 out of 100
- Cohere, 52 out of 100
- Mailchimp, 52 out of 100
- Paylocity, 52 out of 100