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Gusto scores 59 out of 100 on the Agent Readiness Index

Gusto reaches level 0, Closed. Web experience is the strongest area at 84 out of 100. Policy and governance is the weakest at 16.

Gusto was scanned on October 14, 2026. Its score is 59 out of 100, level 0, Closed. Declared agents are blocked from the public website. To reach level 1, Tolerated: The home page must load for a declared agent and robots.txt must not block every agent.

Website: gusto.com

Score by area

AreaScoreWhat it asks
Discoverability75 out of 100, worth 15 pointsCan an agent find and read your pages?
Protocol access51 out of 100, worth 20 pointsCan an agent connect to you through MCP or an API?
Identity and delegation58 out of 100, worth 20 pointsCan a customer give an agent limited access without sharing a password?
Web experience84 out of 100, worth 15 pointsDoes your site work when an agent uses it?
Voice and IVRNot measured yetWhat happens when an agent calls your phone line?
Policy and governance16 out of 100, worth 10 pointsDo your terms allow agents that act for customers?

What is holding Gusto back

  1. MCP server, 6 points lost. Public documentation mentions MCP, but no server or card was found. Fix: Publish a remote MCP server with OAuth. Start with read only tools such as account status, orders or location search, and publish a server card at /.well known/mcp/server card.
  2. PKCE and client registration, 4 points lost. Neither PKCE nor a registration path is published. Fix: Require PKCE with S256 and support client ID metadata documents or dynamic client registration for approved agent clients.
  3. Documented delegate and data sharing controls, 4 points lost. No public page on delegate access or connected app controls was found. Fix: Publish a help page on delegate access and add a connected apps screen where customers revoke access.
  4. Structured data on the home page, 3 points lost. No JSON LD structured data was found on the home page. Fix: Add JSON LD for your organization type, Product or Service, Offer and FAQPage on the pages customers ask about most.

What already works

  • OAuth and OpenID metadata
  • Sign in page loads for a declared agent in a browser
  • Content available without running scripts

How Gusto compares

The average score for software is 61.4 out of 100 across 124 organizations. The average across all 1,421 scored organizations is 42.2 out of 100.

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