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JetBlue scores 63 out of 100 on the Agent Readiness Index
JetBlue reaches level 1, Tolerated. Identity and delegation is the strongest area at 99 out of 100. Protocol access is the weakest at 0.
JetBlue was scanned on October 11, 2026. Its score is 63 out of 100, level 1, Tolerated. Pages load for an agent. Nothing is built for one. To reach level 2, Legible: Publish at least one machine readable layer: llms.txt, structured data or server rendered content.
Website: jetblue.com
Score by area
| Area | Score | What it asks |
|---|---|---|
| Discoverability | 60 out of 100, worth 15 points | Can an agent find and read your pages? |
| Protocol access | 0 out of 100, worth 20 points | Can an agent connect to you through MCP or an API? |
| Identity and delegation | 99 out of 100, worth 20 points | Can a customer give an agent limited access without sharing a password? |
| Web experience | 98 out of 100, worth 15 points | Does your site work when an agent uses it? |
| Voice and IVR | Not measured yet | What happens when an agent calls your phone line? |
| Policy and governance | 66 out of 100, worth 10 points | Do your terms allow agents that act for customers? |
What is holding JetBlue back
- MCP server, 8 points lost. No MCP server, server card or registry entry was found for this organization. Fix: Publish a remote MCP server with OAuth. Start with read only tools such as account status, orders or location search, and publish a server card at /.well known/mcp/server card.
- Developer and data sharing program, 4 points lost. No developer portal or data sharing program was found on public pages. Fix: Document the program, the standard in use for example FDX in US banking, the supported partners and a sandbox.
- llms.txt guide for agents, 3 points lost. No llms.txt file was found at the site root. Fix: Publish /llms.txt with links to product, pricing, support and location pages.
- Structured data on the home page, 3 points lost. No JSON LD structured data was found on the home page. Fix: Add JSON LD for your organization type, Product or Service, Offer and FAQPage on the pages customers ask about most.
What already works
- OAuth and OpenID metadata
- PKCE and client registration
- Passkeys at sign in
How JetBlue compares
Ranked 1 of 10 on the Airlines leaderboard. The average score for travel is 34.3 out of 100 across 82 organizations. The average across all 1,401 scored organizations is 42.4 out of 100.
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