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Dynatrace scores 86 out of 100 on the Agent Readiness Index

Dynatrace reaches level 3, Connectable. Web experience is the strongest area at 93 out of 100. Policy and governance is the weakest at 0.

Dynatrace was scanned on November 12, 2026. Its score is 86 out of 100, level 3, Connectable. An agent can connect through an MCP server or a public API program. To reach level 4, Trusted: Let customers authorize agents: OAuth with PKCE, a registration path and documented delegate controls.

Website: dynatrace.com

Score by area

AreaScoreWhat it asks
Discoverability89 out of 100, worth 22 pointsCan an agent find and read your pages?
Protocol access75 out of 100, worth 14 pointsCan an agent connect to you through MCP or an API?
Identity and delegation80 out of 100, worth 12 pointsCan a customer give an agent limited access without sharing a password?
Web experience93 out of 100, worth 20 pointsDoes your site work when an agent uses it?
Voice and IVRNot measured yetWhat happens when an agent calls your phone line?
Policy and governance0 out of 100, worth 6 pointsDo your terms allow agents that act for customers?
Marketing readiness72 out of 100, worth 18 pointsCan an agent see what you sell, and buy or book it?

What is holding Dynatrace back

  1. Terms on automated access, 3.4 points lost. The terms restrict automated access and name no exception for authorized agents. Fix: Add an exception for authorized agents acting for the customer through approved interfaces.
  2. An agent can start becoming a customer, 3.3 points lost. Become a customer: “Apply” shows only after scripts run, so agents that read pages miss it. Fix: Make the call to action a plain link on the home page, keep the form behind it on a page an agent can load, label every field, and keep bot checks off the first step.
  3. Third party access and data sharing rules, 2.9 points lost. No third party access rules were found in the documents read. Fix: Publish a third party access policy that names the approved interfaces and the consent model.
  4. Published position on AI agents, 2.9 points lost. No published position on AI agents was found in the documents read. Fix: Publish a page that states how customer agents are handled and where to connect them.

What already works

  • OAuth and OpenID metadata
  • Prices and rates an agent can read
  • Passkeys at sign in

How Dynatrace compares

The average score for other is 42.6 out of 100 across 989 organizations. The average across all 2,353 scored organizations is 44.2 out of 100.

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