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Thumbtack scores 77 out of 100 on the Agent Readiness Index
Thumbtack reaches level 3, Connectable. Web experience is the strongest area at 90 out of 100. Identity and delegation is the weakest at 58.
Thumbtack was scanned on October 15, 2026. Its score is 77 out of 100, level 3, Connectable. An agent can connect through an MCP server or a public API program. To reach level 4, Trusted: Let customers authorize agents: OAuth with PKCE, a registration path and documented delegate controls.
Website: thumbtack.com
Score by area
| Area | Score | What it asks |
|---|---|---|
| Discoverability | 72 out of 100, worth 15 points | Can an agent find and read your pages? |
| Protocol access | 88 out of 100, worth 20 points | Can an agent connect to you through MCP or an API? |
| Identity and delegation | 58 out of 100, worth 20 points | Can a customer give an agent limited access without sharing a password? |
| Web experience | 90 out of 100, worth 15 points | Does your site work when an agent uses it? |
| Voice and IVR | Not measured yet | What happens when an agent calls your phone line? |
| Policy and governance | 84 out of 100, worth 10 points | Do your terms allow agents that act for customers? |
What is holding Thumbtack back
- Passkeys at sign in, 4 points lost. No passkey signal was found on the sign in page or in the published pages read. A prompt that starts only after a person types is not visible to the scan. Fix: Offer passkeys with conditional UI on the sign in page and for step up approvals.
- Documented delegate and data sharing controls, 4 points lost. No public page on delegate access or connected app controls was found. Fix: Publish a help page on delegate access and add a connected apps screen where customers revoke access.
- Terms on automated access, 4 points lost. The terms restrict automated access and name no exception for authorized agents. Fix: Add an exception for authorized agents acting for the customer through approved interfaces.
- llms.txt guide for agents, 3 points lost. No llms.txt file was found at the site root. Fix: Publish /llms.txt with links to product, pricing, support and location pages.
What already works
- MCP server
- OAuth and OpenID metadata
- Sign in page loads for a declared agent in a browser
How Thumbtack compares
The average score for consumer brands is 40.8 out of 100 across 112 organizations. The average across all 1,420 scored organizations is 42.2 out of 100.