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T Mobile scores 48 out of 100 on the Agent Readiness Index

T Mobile reaches level 0, Closed. Discoverability is the strongest area at 89 out of 100. Protocol access is the weakest at 0.

T Mobile was scanned on October 1, 2026. Its score is 48 out of 100, level 0, Closed. Declared agents are blocked from the public website. To reach level 1, Tolerated: The home page must load for a declared agent and robots.txt must not block every agent.

Website: t-mobile.com

Score by area

AreaScoreWhat it asks
Discoverability89 out of 100, worth 15 pointsCan an agent find and read your pages?
Protocol access0 out of 100, worth 20 pointsCan an agent connect to you through MCP or an API?
Identity and delegation70 out of 100, worth 20 pointsCan a customer give an agent limited access without sharing a password?
Web experience43 out of 100, worth 15 pointsDoes your site work when an agent uses it?
Voice and IVRNot measured yetWhat happens when an agent calls your phone line?
Policy and governance44 out of 100, worth 10 pointsDo your terms allow agents that act for customers?

What is holding T Mobile back

  1. MCP server, 8 points lost. No MCP server, server card or registry entry was found for this organization. Fix: Publish a remote MCP server with OAuth. Start with read only tools such as account status, orders or location search, and publish a server card at /.well known/mcp/server card.
  2. Developer and data sharing program, 4 points lost. No developer portal or data sharing program was found on public pages. Fix: Document the program, the standard in use for example FDX in US banking, the supported partners and a sandbox.
  3. PKCE and client registration, 4 points lost. Neither PKCE nor a registration path is published. Fix: Require PKCE with S256 and support client ID metadata documents or dynamic client registration for approved agent clients.
  4. Documented delegate and data sharing controls, 4 points lost. No public page on delegate access or connected app controls was found. Fix: Publish a help page on delegate access and add a connected apps screen where customers revoke access.

What already works

  • OAuth and OpenID metadata
  • Passkeys at sign in
  • Content available without running scripts

How T Mobile compares

Ranked 5 of 12 on the Telecom and internet leaderboard. The average score for telecom and internet is 45.2 out of 100 across 34 organizations. The average across all 1,421 scored organizations is 42.2 out of 100.

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