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Riverside scores 72 out of 100 on the Agent Readiness Index
Riverside reaches level 4, Trusted. Web experience is the strongest area at 100 out of 100. Marketing readiness is the weakest at 0.
Riverside was scanned on October 24, 2026. Its score is 72 out of 100, level 4, Trusted. A customer can authorize an agent with limited, revocable access. To reach level 5, Native: Support agents on every channel: passkeys, a high assurance profile and a voice line scoring 70 or more.
Website: riverside.fm
Score by area
| Area | Score | What it asks |
|---|---|---|
| Discoverability | 72 out of 100, worth 22 points | Can an agent find and read your pages? |
| Protocol access | 64 out of 100, worth 14 points | Can an agent connect to you through MCP or an API? |
| Identity and delegation | 80 out of 100, worth 12 points | Can a customer give an agent limited access without sharing a password? |
| Web experience | 100 out of 100, worth 20 points | Does your site work when an agent uses it? |
| Voice and IVR | Not measured yet | What happens when an agent calls your phone line? |
| Policy and governance | 51 out of 100, worth 6 points | Do your terms allow agents that act for customers? |
| Marketing readiness | 0 out of 100, worth 18 points | Can an agent see what you sell, and buy or book it? |
What is holding Riverside back
- Product or service catalog with images, 18 points lost. No catalog of products or services with images was found: no feed, no catalog file and no structured data. Fix: Publish a product or service feed JSON or XML with an image and a price or plan for each item, and add structured data to the pages.
- llms.txt guide for agents, 2.9 points lost. No llms.txt file was found at the site root. Fix: Publish /llms.txt with links to product, pricing, support and location pages.
- Developer and data sharing program, 2.1 points lost. No developer portal or data sharing program was found on public pages. Fix: Document the program, the standard in use for example FDX in US banking, the supported partners and a sandbox.
- Robots policy for user triggered agents, 2 points lost. Some user triggered agents are restricted in robots.txt. Fix: Allow the ChatGPT User, Claude User and Perplexity User agents in robots.txt for public product, pricing and help pages.
What already works
- MCP server
- OAuth and OpenID metadata
- PKCE and client registration
How Riverside compares
The average score for software is 62 out of 100 across 142 organizations. The average across all 2,353 scored organizations is 44.2 out of 100.
Similar organizations
- Greenhouse, 72 out of 100
- Leidos, 72 out of 100
- Microsoft, 72 out of 100
- Wordpress, 72 out of 100
- Auvik, 71 out of 100
- Costa, 71 out of 100