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Flexport scores 91 out of 100 on the Agent Readiness Index
Flexport reaches level 4, Trusted. Web experience is the strongest area at 96 out of 100. Identity and delegation is the weakest at 88.
Flexport was scanned on October 15, 2026. Its score is 91 out of 100, level 4, Trusted. A customer can authorize an agent with limited, revocable access. To reach level 5, Native: Support agents on every channel: passkeys, a high assurance profile and a voice line scoring 70 or more.
Website: flexport.com
Score by area
| Area | Score | What it asks |
|---|---|---|
| Discoverability | 89 out of 100, worth 15 points | Can an agent find and read your pages? |
| Protocol access | 94 out of 100, worth 20 points | Can an agent connect to you through MCP or an API? |
| Identity and delegation | 88 out of 100, worth 20 points | Can a customer give an agent limited access without sharing a password? |
| Web experience | 96 out of 100, worth 15 points | Does your site work when an agent uses it? |
| Voice and IVR | Not measured yet | What happens when an agent calls your phone line? |
| Policy and governance | 88 out of 100, worth 10 points | Do your terms allow agents that act for customers? |
What is holding Flexport back
- Passkeys at sign in, 4 points lost. No passkey signal was found on the sign in page or in the published pages read. A prompt that starts only after a person types is not visible to the scan. Fix: Offer passkeys with conditional UI on the sign in page and for step up approvals.
- Robots policy for user triggered agents, 2 points lost. Some user triggered agents are restricted in robots.txt. Fix: Allow the ChatGPT User, Claude User and Perplexity User agents in robots.txt for public product, pricing and help pages.
- Structured data on the home page, 2 points lost. Only generic structured data is present, with no product, price or question markup. Fix: Add JSON LD for your organization type, Product or Service, Offer and FAQPage on the pages customers ask about most.
- Agent card for agent to agent calls, 2 points lost. No agent card was found. Fix: Publish /.well known/agent card.json describing skills and authentication.
What already works
- MCP server
- OAuth and OpenID metadata
- PKCE and client registration
How Flexport compares
The average score for logistics and shipping is 50.1 out of 100 across 26 organizations. The average across all 1,421 scored organizations is 42.2 out of 100.
Similar organizations
- Shipt, 70 out of 100
- FedEx, 68 out of 100
- Ryder System, 68 out of 100