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Extend scores 88 out of 100 on the Agent Readiness Index

Extend reaches level 3, Connectable. Marketing readiness is the strongest area at 89 out of 100. Policy and governance is the weakest at 19.

Extend was scanned on November 12, 2026. Its score is 88 out of 100, level 3, Connectable. An agent can connect through an MCP server or a public API program. To reach level 4, Trusted: Let customers authorize agents: OAuth with PKCE, a registration path and documented delegate controls.

Website: extend.ai

Score by area

AreaScoreWhat it asks
Discoverability87 out of 100, worth 22 pointsCan an agent find and read your pages?
Protocol access80 out of 100, worth 14 pointsCan an agent connect to you through MCP or an API?
Identity and delegation68 out of 100, worth 12 pointsCan a customer give an agent limited access without sharing a password?
Web experience87 out of 100, worth 20 pointsDoes your site work when an agent uses it?
Voice and IVRNot measured yetWhat happens when an agent calls your phone line?
Policy and governance19 out of 100, worth 6 pointsDo your terms allow agents that act for customers?
Marketing readiness89 out of 100, worth 18 pointsCan an agent see what you sell, and buy or book it?

What is holding Extend back

  1. Terms on automated access, 3 points lost. The terms restrict automated access and name no exception for authorized agents. Fix: Add an exception for authorized agents acting for the customer through approved interfaces.
  2. Third party access and data sharing rules, 2.4 points lost. No third party access rules were found in the documents read. Fix: Publish a third party access policy that names the approved interfaces and the consent model.
  3. Documented delegate and data sharing controls, 2.3 points lost. No public page on delegate access or connected app controls was found. Fix: Publish a help page on delegate access and add a connected apps screen where customers revoke access.
  4. Sign in page loads for a declared agent in a browser, 2.3 points lost. The sign in address that was tried returned status 404, so the sign in page itself could not be confirmed. Fix: Serve the sign in page to verified agent browsers, and use signed agent identity to separate them from attackers.

What already works

  • MCP server
  • An agent can start becoming a customer
  • OAuth and OpenID metadata

How Extend compares

The average score for other is 42.6 out of 100 across 989 organizations. The average across all 2,353 scored organizations is 44.2 out of 100.

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