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Connecteam scores 93 out of 100 on the Agent Readiness Index

Connecteam reaches level 4, Trusted. Discoverability is the strongest area at 96 out of 100. Policy and governance is the weakest at 51.

Connecteam was scanned on November 12, 2026. Its score is 93 out of 100, level 4, Trusted. A customer can authorize an agent with limited, revocable access. To reach level 5, Native: Support agents on every channel: passkeys, a high assurance profile and a voice line scoring 70 or more.

Website: connecteam.com

Score by area

AreaScoreWhat it asks
Discoverability96 out of 100, worth 22 pointsCan an agent find and read your pages?
Protocol access75 out of 100, worth 14 pointsCan an agent connect to you through MCP or an API?
Identity and delegation80 out of 100, worth 12 pointsCan a customer give an agent limited access without sharing a password?
Web experience96 out of 100, worth 20 pointsDoes your site work when an agent uses it?
Voice and IVRNot measured yetWhat happens when an agent calls your phone line?
Policy and governance51 out of 100, worth 6 pointsDo your terms allow agents that act for customers?
Marketing readiness89 out of 100, worth 18 pointsCan an agent see what you sell, and buy or book it?

What is holding Connecteam back

  1. Browser tools exposed to agents, 1 point lost. The sign in and home pages register no browser tools for agents. Fix: Register tools for safe tasks such as location search and price lookup with navigator.modelContext.
  2. Third party access and data sharing rules, 1 point lost. No third party access rules were found in the documents read. Fix: Publish a third party access policy that names the approved interfaces and the consent model.
  3. Passkeys at sign in, 0.9 points lost. No passkey signal was found on the sign in page or in the published pages read. A prompt that starts only after a person types is not visible to the scan. Fix: Offer passkeys with conditional UI on the sign in page and for step up approvals.
  4. Current offers and promotions an agent can read, 0.8 points lost. No current offer or promotion an agent can read was found on the home page or in structured data. Fix: List current offers on one page linked from the home page, and add Offer markup with the terms and the dates each one is valid.

What already works

  • OAuth and OpenID metadata
  • Prices and rates an agent can read
  • PKCE and client registration

How Connecteam compares

The average score for other is 42.6 out of 100 across 989 organizations. The average across all 2,353 scored organizations is 44.2 out of 100.

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