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Bonobos scores 84 out of 100 on the Agent Readiness Index

Bonobos reaches level 4, Trusted. Web experience is the strongest area at 100 out of 100. Identity and delegation is the weakest at 70.

Bonobos was scanned on October 15, 2026. Its score is 84 out of 100, level 4, Trusted. A customer can authorize an agent with limited, revocable access. To reach level 5, Native: Support agents on every channel: passkeys, a high assurance profile and a voice line scoring 70 or more.

Website: bonobos.com

Score by area

AreaScoreWhat it asks
Discoverability89 out of 100, worth 15 pointsCan an agent find and read your pages?
Protocol access84 out of 100, worth 20 pointsCan an agent connect to you through MCP or an API?
Identity and delegation70 out of 100, worth 20 pointsCan a customer give an agent limited access without sharing a password?
Web experience100 out of 100, worth 15 pointsDoes your site work when an agent uses it?
Voice and IVRNot measured yetWhat happens when an agent calls your phone line?
Policy and governance80 out of 100, worth 10 pointsDo your terms allow agents that act for customers?

What is holding Bonobos back

  1. Passkeys at sign in, 4 points lost. No passkey signal was found on the sign in page or in the published pages read. A prompt that starts only after a person types is not visible to the scan. Fix: Offer passkeys with conditional UI on the sign in page and for step up approvals.
  2. Browser tools exposed to agents, 3 points lost. The sign in and home pages register no browser tools for agents. Fix: Register tools for safe tasks such as location search and price lookup with navigator.modelContext.
  3. High assurance authorization profile, 3 points lost. No high assurance authorization features were found. Fix: Support PAR with DPoP or mutual TLS, and rich authorization requests for payments and account changes.
  4. Published position on AI agents, 3 points lost. No published position on AI agents was found in the documents read. Fix: Publish a page that states how customer agents are handled and where to connect them.

What already works

  • MCP server
  • OAuth and OpenID metadata
  • Sign in page loads for a declared agent in a browser

How Bonobos compares

The average score for retail is 36.1 out of 100 across 103 organizations. The average across all 1,421 scored organizations is 42.2 out of 100.

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