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Anthem scores 55 out of 100 on the Agent Readiness Index

Anthem reaches level 2, Legible. Identity and delegation is the strongest area at 91 out of 100. Protocol access is the weakest at 0.

Anthem was scanned on October 11, 2026. Its score is 55 out of 100, level 2, Legible. An agent can read and cite your content. To reach level 3, Connectable: Offer a programmatic path: a live MCP server, a data sharing program with OAuth metadata, or a verified Poppy file.

Website: anthem.com

Score by area

AreaScoreWhat it asks
Discoverability78 out of 100, worth 15 pointsCan an agent find and read your pages?
Protocol access0 out of 100, worth 20 pointsCan an agent connect to you through MCP or an API?
Identity and delegation91 out of 100, worth 20 pointsCan a customer give an agent limited access without sharing a password?
Web experience64 out of 100, worth 15 pointsDoes your site work when an agent uses it?
Voice and IVRNot measured yetWhat happens when an agent calls your phone line?
Policy and governance44 out of 100, worth 10 pointsDo your terms allow agents that act for customers?

What is holding Anthem back

  1. MCP server, 8 points lost. No MCP server, server card or registry entry was found for this organization. Fix: Publish a remote MCP server with OAuth. Start with read only tools such as account status, orders or location search, and publish a server card at /.well known/mcp/server card.
  2. Developer and data sharing program, 4 points lost. No developer portal or data sharing program was found on public pages. Fix: Document the program, the standard in use for example FDX in US banking, the supported partners and a sandbox.
  3. Passkeys at sign in, 4 points lost. No passkey signal was found on the sign in page or in the published pages read. A prompt that starts only after a person types is not visible to the scan. Fix: Offer passkeys with conditional UI on the sign in page and for step up approvals.
  4. Terms on automated access, 4 points lost. The terms restrict automated access and name no exception for authorized agents. Fix: Add an exception for authorized agents acting for the customer through approved interfaces.

What already works

  • OAuth and OpenID metadata
  • PKCE and client registration
  • Content available without running scripts

How Anthem compares

Ranked 5 of 10 on the Healthcare leaderboard. The average score for healthcare is 44.3 out of 100 across 92 organizations. The average across all 1,421 scored organizations is 42.2 out of 100.

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