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Air Canada scores 47 out of 100 on the Agent Readiness Index

Air Canada reaches level 1, Tolerated. Web experience is the strongest area at 96 out of 100. Protocol access is the weakest at 0.

Air Canada was scanned on October 11, 2026. Its score is 47 out of 100, level 1, Tolerated. Pages load for an agent. Nothing is built for one. To reach level 2, Legible: Publish at least one machine readable layer: llms.txt, structured data or server rendered content.

Website: aircanada.com

Score by area

AreaScoreWhat it asks
Discoverability56 out of 100, worth 15 pointsCan an agent find and read your pages?
Protocol access0 out of 100, worth 20 pointsCan an agent connect to you through MCP or an API?
Identity and delegation44 out of 100, worth 20 pointsCan a customer give an agent limited access without sharing a password?
Web experience96 out of 100, worth 15 pointsDoes your site work when an agent uses it?
Voice and IVRNot measured yetWhat happens when an agent calls your phone line?
Policy and governance58 out of 100, worth 10 pointsDo your terms allow agents that act for customers?

What is holding Air Canada back

  1. MCP server, 8 points lost. No MCP server, server card or registry entry was found for this organization. Fix: Publish a remote MCP server with OAuth. Start with read only tools such as account status, orders or location search, and publish a server card at /.well known/mcp/server card.
  2. Developer and data sharing program, 4 points lost. No developer portal or data sharing program was found on public pages. Fix: Document the program, the standard in use for example FDX in US banking, the supported partners and a sandbox.
  3. PKCE and client registration, 4 points lost. Neither PKCE nor a registration path is published. Fix: Require PKCE with S256 and support client ID metadata documents or dynamic client registration for approved agent clients.
  4. Passkeys at sign in, 4 points lost. No passkey signal was found on the sign in page or in the published pages read. A prompt that starts only after a person types is not visible to the scan. Fix: Offer passkeys with conditional UI on the sign in page and for step up approvals.

What already works

  • OAuth and OpenID metadata
  • Robots policy for user triggered agents
  • Sign in page loads for a declared agent in a browser

How Air Canada compares

Ranked 5 of 10 on the Airlines leaderboard. The average score for travel is 34.3 out of 100 across 82 organizations. The average across all 1,420 scored organizations is 42.2 out of 100.

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