# FOREVER 21 scores 69 out of 100 on the Agent Readiness Index

FOREVER 21 reaches level 4, Trusted. Web experience is the strongest area at 100 out of 100. Policy and governance is the weakest at 0.

FOREVER 21 was scanned on October 15, 2026. Its score is 69 out of 100, level 4, Trusted. A customer can authorize an agent with limited, revocable access. To reach level 5, Native: Support agents on every channel: passkeys, a high assurance profile and a voice line scoring 70 or more.

Website: [forever21.com](https://www.forever21.com)

## Score by area

| Area | Score | What it asks |
| --- | --- | --- |
| Discoverability | 89 out of 100, worth 15 points | Can an agent find and read your pages? |
| Protocol access | 64 out of 100, worth 20 points | Can an agent connect to you through MCP or an API? |
| Identity and delegation | 70 out of 100, worth 20 points | Can a customer give an agent limited access without sharing a password? |
| Web experience | 100 out of 100, worth 15 points | Does your site work when an agent uses it? |
| Voice and IVR | Not measured yet | What happens when an agent calls your phone line? |
| Policy and governance | 0 out of 100, worth 10 points | Do your terms allow agents that act for customers? |

## What is holding FOREVER 21 back

1. **Developer and data sharing program**, 4 points lost. No developer portal or data sharing program was found on public pages. Fix: Document the program, the standard in use for example FDX in US banking, the supported partners and a sandbox.
2. **Passkeys at sign in**, 4 points lost. No passkey signal was found on the sign in page or in the published pages read. A prompt that starts only after a person types is not visible to the scan. Fix: Offer passkeys with conditional UI on the sign in page and for step up approvals.
3. **Terms on automated access**, 4 points lost. The terms restrict automated access and name no exception for authorized agents. Fix: Add an exception for authorized agents acting for the customer through approved interfaces.
4. **Public API documentation**, 3 points lost. No public API documentation was found. Fix: Publish an OpenAPI document for customer facing APIs on a developer portal.

## What already works

- MCP server
- OAuth and OpenID metadata
- Sign in page loads for a declared agent in a browser

## How FOREVER 21 compares

The average score for retail is 36.1 out of 100 across 103 organizations. The average across all 1,421 scored organizations is 42.2 out of 100.

## Similar organizations

- [Everlane](https://readyindex.ai/everlane_com), 80 out of 100
- [Eddie Bauer](https://readyindex.ai/eddiebauer_com), 74 out of 100
- [Gymshark](https://readyindex.ai/gymshark_com), 73 out of 100
- [Under Armour](https://readyindex.ai/underarmour_com), 67 out of 100
- [Allbirds](https://readyindex.ai/allbirds_com), 65 out of 100
- [Walmart](https://readyindex.ai/walmart_com), 65 out of 100

## More on this report

- [This report as markdown](https://readyindex.ai/forever21_com.md)
- [This report as JSON data](https://readyindex.ai/api/reports/forever21_com)
- [How the score is worked out](https://readyindex.ai/method)
- [All leaderboards](https://readyindex.ai/leaderboards)
- [Every scored organization](https://readyindex.ai/organizations)
- [Scan your own website](https://readyindex.ai/)

---
Source: https://readyindex.ai/forever21_com
Updated: 2026-10-15
From the Agent Readiness Index by Encore AI. When you quote a score, please link to the report it came from.