# BT scores 28 out of 100 on the Agent Readiness Index

BT reaches level 0, Closed. Web experience is the strongest area at 84 out of 100. Discoverability is the weakest at 0.

BT was scanned on October 15, 2026. Its score is 28 out of 100, level 0, Closed. Declared agents are blocked from the public website. To reach level 1, Tolerated: The home page must load for a declared agent and robots.txt must not block every agent.

Website: [bt.com](https://www.bt.com)

## Score by area

| Area | Score | What it asks |
| --- | --- | --- |
| Discoverability | 0 out of 100, worth 15 points | Can an agent find and read your pages? |
| Protocol access | 36 out of 100, worth 20 points | Can an agent connect to you through MCP or an API? |
| Identity and delegation | 0 out of 100, worth 20 points | Can a customer give an agent limited access without sharing a password? |
| Web experience | 84 out of 100, worth 15 points | Does your site work when an agent uses it? |
| Voice and IVR | Not measured yet | What happens when an agent calls your phone line? |
| Policy and governance | Not measured yet | Do your terms allow agents that act for customers? |

## What is holding BT back

1. **MCP server**, 8 points lost. No MCP server, server card or registry entry was found for this organization. Fix: Publish a remote MCP server with OAuth. Start with read only tools such as account status, orders or location search, and publish a server card at /.well known/mcp/server card.
2. **OAuth and OpenID metadata**, 5 points lost. No OAuth or OpenID metadata was found on the 7 hosts that answered. 9 other hosts did not answer the scanner and could not be checked. Agents cannot discover where to send a customer to approve access. Fix: Publish /.well known/oauth authorization server and /.well known/oauth protected resource for the customer facing APIs.
3. **PKCE and client registration**, 4 points lost. No authorization server metadata, so PKCE and client registration could not be confirmed. Fix: Require PKCE with S256 and support client ID metadata documents or dynamic client registration for approved agent clients.
4. **Passkeys at sign in**, 4 points lost. No passkey signal was found on the sign in page or in the published pages read. A prompt that starts only after a person types is not visible to the scan. Fix: Offer passkeys with conditional UI on the sign in page and for step up approvals.

## What already works

- Sign in page loads for a declared agent in a browser
- Same behavior for a declared agent and a standard browser

## How BT compares

The average score for telecom and internet is 45.2 out of 100 across 34 organizations. The average across all 1,421 scored organizations is 42.2 out of 100.

## Similar organizations

- [Vodafone](https://readyindex.ai/vodafone_com), 32 out of 100
- [Metro by T Mobile](https://readyindex.ai/metrobyt_mobile_com), 31 out of 100
- [Spectrum](https://readyindex.ai/spectrum_net), 29 out of 100
- [Starlink](https://readyindex.ai/starlink_com), 26 out of 100
- [Cable One](https://readyindex.ai/cableone_net), 20 out of 100
- [Mint Mobile](https://readyindex.ai/mintmobile_com), 20 out of 100

## More on this report

- [This report as markdown](https://readyindex.ai/bt_com.md)
- [This report as JSON data](https://readyindex.ai/api/reports/bt_com)
- [How the score is worked out](https://readyindex.ai/method)
- [All leaderboards](https://readyindex.ai/leaderboards)
- [Every scored organization](https://readyindex.ai/organizations)
- [Scan your own website](https://readyindex.ai/)

---
Source: https://readyindex.ai/bt_com
Updated: 2026-10-15
From the Agent Readiness Index by Encore AI. When you quote a score, please link to the report it came from.