{"id":"irs_gov","version":"1.0","url":"https://www.irs.gov","host":"irs.gov","name":"Irs","category":"government","generatedAt":"2026-10-15T19:18:52.166Z","durationMs":57632,"checks":[{"id":"robots_assistants","door":"discover","title":"Robots policy for user triggered agents","status":"partial","points":2,"maxPoints":4,"finding":"Some user triggered agents are restricted in robots.txt.","evidence":[{"label":"ChatGPT User","value":"partly restricted","url":"https://www.irs.gov/robots.txt"},{"label":"Claude User","value":"partly restricted","url":"https://www.irs.gov/robots.txt"},{"label":"Perplexity User","value":"partly restricted","url":"https://www.irs.gov/robots.txt"},{"label":"Gemini Deep Research","value":"partly restricted","url":"https://www.irs.gov/robots.txt"}],"why":"When a customer asks an agent to look something up, it fetches the page as a user triggered agent. A site that blocks those agents cannot be consulted.","fix":"Allow the ChatGPT User, Claude User and Perplexity User agents in robots.txt for public product, pricing and help pages.","test":"web"},{"id":"llms_txt","door":"discover","title":"llms.txt guide for agents","status":"fail","points":0,"maxPoints":3,"finding":"No llms.txt file was found at the site root.","evidence":[{"label":"Checked","value":"/llms.txt and /llms-full.txt"}],"why":"An llms.txt file gives an agent a short map of what you offer and where the authoritative pages are.","fix":"Publish /llms.txt with links to product, pricing, support and location pages.","test":"web"},{"id":"structured_data","door":"discover","title":"Structured data on the home page","status":"fail","points":0,"maxPoints":3,"finding":"No JSON LD structured data was found on the home page.","evidence":[],"why":"Schema.org markup lets an agent read products, prices and questions as data instead of guessing from the layout.","fix":"Add JSON LD for your organization type, Product or Service, Offer and FAQPage on the pages customers ask about most.","test":"web"},{"id":"server_rendered","door":"discover","title":"Content available without running scripts","status":"pass","points":3,"maxPoints":3,"finding":"Most of the visible text is in the first HTML response.","evidence":[{"label":"Text in first response","value":"11862 characters"},{"label":"Text after scripts","value":"4117 characters"}],"why":"Many agents read raw HTML and do not run scripts. Text that appears only after scripts run is invisible to them.","fix":"Render product, pricing and help content on the server so the first response contains the text.","test":"web"},{"id":"sitemap_content","door":"discover","title":"Sitemap that includes help and pricing pages","status":"partial","points":1,"maxPoints":2,"finding":"Sitemap is published with 12 entries, but help and pricing pages are not visible in it.","evidence":[{"label":"Sitemap","value":"https://www.irs.gov/sitemap.xml","url":"https://www.irs.gov/sitemap.xml"}],"why":"A sitemap tells an agent where answers live. That cuts wrong guesses and stale pages.","fix":"Publish a sitemap that includes help center, pricing and product pages.","test":"web"},{"id":"mcp_server","door":"connect","title":"MCP server","status":"fail","points":0,"maxPoints":8,"finding":"No MCP server, server card or registry entry was found for this organization.","evidence":[{"label":"Checked","value":"5 hosts, well known paths, live endpoints and the official registry"}],"why":"An MCP server is the native way for an agent to use your services with the customer's approval. It replaces screen scraping and password sharing.","fix":"Publish a remote MCP server with OAuth. Start with read only tools such as account status, orders or location search, and publish a server card at /.well-known/mcp/server-card.","test":"web"},{"id":"a2a_agent_card","door":"connect","title":"Agent card for agent to agent calls","status":"fail","points":0,"maxPoints":2,"finding":"No agent card was found.","evidence":[],"why":"An agent card lets other agents discover what your own agent can do and how to authenticate.","fix":"Publish /.well-known/agent-card.json describing skills and authentication.","test":"web"},{"id":"openapi_docs","door":"connect","title":"Public API documentation","status":"fail","points":0,"maxPoints":3,"finding":"No public API documentation was found.","evidence":[],"why":"A published OpenAPI document lets developers and agents build against stable, described endpoints.","fix":"Publish an OpenAPI document for customer facing APIs on a developer portal.","test":"web"},{"id":"open_banking","door":"connect","title":"Developer and data sharing program","status":"fail","points":0,"maxPoints":4,"finding":"No developer portal or data sharing program was found on public pages.","evidence":[],"why":"A data sharing program with a developer portal and standard APIs gives agents a consented path to customer data. Open banking is the best known example.","fix":"Document the program, the standard in use (for example FDX in US banking), the supported partners and a sandbox.","test":"web"},{"id":"webmcp_tools","door":"connect","title":"Browser tools exposed to agents","status":"fail","points":0,"maxPoints":3,"finding":"The sign in and home pages register no browser tools for agents.","evidence":[],"why":"WebMCP lets a page register tools that a browser agent can call directly instead of clicking through the interface.","fix":"Register tools for safe tasks such as location search and price lookup with navigator.modelContext.","test":"web"},{"id":"poppy_discovery","door":"connect","title":"Poppy file for personal agents","status":"fail","points":0,"maxPoints":0,"bonus":0,"bonusMax":3,"finding":"No Poppy file was found on this site.","evidence":[{"label":"Address checked","value":"https://www.irs.gov/.well-known/poppy.json","url":"https://www.irs.gov/.well-known/poppy.json"}],"why":"Poppy is an open draft standard from Sierra and Meta. A company publishes one small file that tells a customer's personal agent how to find it, how the customer signs in and which route to use: the company's own agent, an API or the website. Eight launch partners and dozens of design partners back it.","fix":"Publish a poppy.json file in the well known folder of your website. It names your organization, your sign in server and at least one route. Then make your sign in server list your domain in poppy_domains. The standard is a draft, so treat this as early work.","test":"web"},{"id":"oauth_metadata","door":"identity","title":"OAuth and OpenID metadata","status":"fail","points":0,"maxPoints":5,"finding":"No OAuth or OpenID metadata was found on the 4 hosts that answered. 11 other hosts did not answer the scanner and could not be checked. Agents cannot discover where to send a customer to approve access.","evidence":[{"label":"Hosts that did not answer the scanner","value":"secure.irs.gov, login.irs.gov, auth.irs.gov, sso.irs.gov, id.irs.gov, signin.irs.gov, online.irs.gov, accounts.irs.gov"}],"why":"Published authorization server metadata tells a client where to send a customer to approve access.","fix":"Publish /.well-known/oauth-authorization-server and /.well-known/oauth-protected-resource for the customer facing APIs.","test":"web"},{"id":"pkce_registration","door":"identity","title":"PKCE and client registration","status":"fail","points":0,"maxPoints":4,"finding":"No authorization server metadata, so PKCE and client registration could not be confirmed.","evidence":[],"why":"PKCE protects the approval step. Dynamic registration or client metadata documents let a new agent onboard without a manual review each time.","fix":"Require PKCE with S256 and support client ID metadata documents or dynamic client registration for approved agent clients.","test":"web"},{"id":"passkeys","door":"identity","title":"Passkeys at sign in","status":"unknown","points":0,"maxPoints":4,"finding":"The sign in form was not available in a form the scan can inspect, so passkey support was not measured.","evidence":[],"why":"A passkey lets a customer approve an agent action with a device gesture. It removes the passwords and one time codes that agents cannot handle.","fix":"Offer passkeys with conditional UI on the sign in page and for step up approvals.","test":"login"},{"id":"high_assurance","door":"identity","title":"High assurance authorization profile","status":"fail","points":0,"maxPoints":3,"finding":"No high assurance authorization features were found.","evidence":[],"why":"Pushed authorization requests, sender constrained tokens and rich authorization requests let a provider approve one specific action instead of a blanket login.","fix":"Support PAR with DPoP or mutual TLS, and rich authorization requests for payments and account changes.","test":"web"},{"id":"delegate_access","door":"identity","title":"Documented delegate and data sharing controls","status":"partial","points":2,"maxPoints":4,"finding":"Delegate access is described, with no connected apps or revocation page found.","evidence":[{"label":"Delegate access","value":"…withholding Foreign electronic payments User fees If you are a qualified individual taxpayer or authorized representative (power of attorney) you can apply for a payment plan (including installment agreement) online to pay off your balance…","url":"https://www.irs.gov/payments/online-payment-agreement-application"},{"label":"Delegate access","value":"…aboutVerbal or written authorization (Form 8821, Tax Information Authorization or Form 2848, Power of Attorney and Declaration of Representative) to discuss the accountPreparer tax identification number or personal identification…","url":"https://www.irs.gov/help/let-us-help-you"}],"why":"Customers need a place to see and revoke what an agent can do. Organizations need a documented route for authorized agents.","fix":"Publish a help page on delegate access and add a connected apps screen where customers revoke access.","test":"web"},{"id":"declared_agent_homepage","door":"web","title":"Home page for a declared agent","status":"pass","points":3,"maxPoints":3,"finding":"The home page loaded normally for a declared agent.","evidence":[{"label":"Status","value":"200"},{"label":"Response time","value":"984 ms"}],"why":"A declared agent that is challenged or blocked at the first step cannot help the customer at all.","fix":"Allow declared agents through bot management on public pages, and verify them with signed requests.","test":"login"},{"id":"signin_reachable","door":"web","title":"Sign in page loads for a declared agent in a browser","status":"partial","points":1,"maxPoints":4,"finding":"The sign in page is blocked for a declared agent but loads for a standard browser.","evidence":[{"label":"Declared agent","value":"blocked (access denied)"},{"label":"Standard browser","value":"loaded in 6455 ms"},{"label":"Page","value":"https://sa.www4.irs.gov/as/authorization.oauth2?response_type=code&code_challenge=XpAdreIRCT3hJyhrwQZse0ymUpCAayNnzRa6yIzHCNo&code_challenge_method=S256&client_id=SADIPACLIENT&redirect_uri=https%3A%2F%2Fsa.www4.irs.gov%2Fpa%2Foidc%2Fcb&state=eyJ6aXAiOiJERUYiLCJhbGciOiJkaXIiLCJlbmMiOiJBMTI4Q0JDLUhTMjU2Iiwia2lkIjoiLXBHTURfc1FYOEU3dDhCdUhJejJHRmRfb1VBIiwic3VmZml4IjoidW04M2FsLjE3OTIwOTIxOTYifQ..VNisZjj1VZyE0c4ZZHdfHg.V2nSgy4o2IvjpLGd8TbABYnvqblEXAXbohmt_PA25NeBHTFFTWwBqe0lORPphTh0lnCHgN2tbSL_rzWusCrcfha396KDWWjqKHMj1-wcW1Impx5o2vPD7e-VUyqIwnDbU1X94eTiGkZYb3P2dYocEQ.pg4GUcW7oqNDFeWHtiGgtg&nonce=lKsCa9jSf-vIulWXPgsW5hWWqY8QCSGllf04HT4i5Aw&acr_values=ial2&scope=openid%20address%20email%20phone%20profile&vnd_pi_requested_resource=https%3A%2F%2Fsa.www4.irs.gov%2Fbola%2F&vnd_pi_application_name=BOLA","url":"https://sa.www4.irs.gov/as/authorization.oauth2?response_type=code&code_challenge=XpAdreIRCT3hJyhrwQZse0ymUpCAayNnzRa6yIzHCNo&code_challenge_method=S256&client_id=SADIPACLIENT&redirect_uri=https%3A%2F%2Fsa.www4.irs.gov%2Fpa%2Foidc%2Fcb&state=eyJ6aXAiOiJERUYiLCJhbGciOiJkaXIiLCJlbmMiOiJBMTI4Q0JDLUhTMjU2Iiwia2lkIjoiLXBHTURfc1FYOEU3dDhCdUhJejJHRmRfb1VBIiwic3VmZml4IjoidW04M2FsLjE3OTIwOTIxOTYifQ..VNisZjj1VZyE0c4ZZHdfHg.V2nSgy4o2IvjpLGd8TbABYnvqblEXAXbohmt_PA25NeBHTFFTWwBqe0lORPphTh0lnCHgN2tbSL_rzWusCrcfha396KDWWjqKHMj1-wcW1Impx5o2vPD7e-VUyqIwnDbU1X94eTiGkZYb3P2dYocEQ.pg4GUcW7oqNDFeWHtiGgtg&nonce=lKsCa9jSf-vIulWXPgsW5hWWqY8QCSGllf04HT4i5Aw&acr_values=ial2&scope=openid%20address%20email%20phone%20profile&vnd_pi_requested_resource=https%3A%2F%2Fsa.www4.irs.gov%2Fbola%2F&vnd_pi_application_name=BOLA"}],"why":"Where a customer must use the website, a browser agent has to reach the sign in page so it can hand control back to the customer.","fix":"Serve the sign in page to verified agent browsers, and use signed agent identity to separate them from attackers.","test":"login"},{"id":"agent_browser_parity","door":"web","title":"Same behavior for a declared agent and a standard browser","status":"fail","points":0,"maxPoints":2,"finding":"A declared agent is treated worse than an anonymous browser.","evidence":[{"label":"Declared","value":"blocked"},{"label":"Browser","value":"loaded"}],"why":"If a declared agent is treated worse than an anonymous browser, honesty is penalized and agents will hide what they are.","fix":"Do not rank declared agents below anonymous browsers in bot management policy.","test":"login"},{"id":"form_semantics","door":"web","title":"Sign in form structure and autofill hints","status":"unknown","points":0,"maxPoints":4,"finding":"No sign in fields were present in the loaded page. The form may open after a click or load from a separate host.","evidence":[],"why":"Labels and autocomplete hints let an agent and a password manager find the right field and hand over to the customer at the right moment.","fix":"Label every field and set autocomplete values for the username, the current password and the one time code.","test":"login"},{"id":"semantic_markup","door":"web","title":"Semantic page structure","status":"partial","points":1,"maxPoints":2,"finding":"The page structure is only partly readable by agents.","evidence":[{"label":"Landmarks","value":"5"},{"label":"Headings","value":"1"},{"label":"Named controls","value":"58 percent"},{"label":"Images with alt text","value":"75 percent"}],"why":"Landmarks, headings and named controls let an agent read the page the way a screen reader does.","fix":"Use landmark elements, headings in order, accessible names on buttons and alt text on images.","test":"login"},{"id":"terms_stance","door":"policy","title":"Terms on automated access","status":"pass","points":4,"maxPoints":4,"finding":"The terms address delegates and do not restrict automated access.","evidence":[{"label":"Terms excerpt","value":"…Foreign electronic payments User fees If you are a qualified individual taxpayer or authorized representative (power of attorney) you can apply for a payment plan (including installment agreement) online to pay off…","url":"https://www.irs.gov/payments/online-payment-agreement-application"}],"why":"Terms that prohibit all automated access with no exception make every agent a violation, even when the customer authorized it.","fix":"Add an exception for authorized agents acting for the customer through approved interfaces.","test":"web"},{"id":"third_party_rules","door":"policy","title":"Third party access and data sharing rules","status":"fail","points":0,"maxPoints":3,"finding":"No third party access rules were found in the documents read.","evidence":[],"why":"Published rules tell customers and developers what is allowed. That keeps agents on approved paths.","fix":"Publish a third party access policy that names the approved interfaces and the consent model.","test":"web"},{"id":"ai_position","door":"policy","title":"Published position on AI agents","status":"partial","points":1,"maxPoints":3,"finding":"AI is mentioned in published documents, but not agents that act for customers.","evidence":[{"label":"Excerpt","value":"…Notices on the U.S. Department of the Treasury System of Records Notices page.We use artificial intelligence (AI) to automate or assist with certain services, compliance activities, fraud detection, and administrative…","url":"https://www.irs.gov/privacy-disclosure/irs-privacy-policy"}],"why":"A public position tells customers whether an agent acting for them is welcome, and under what conditions.","fix":"Publish a page that states how customer agents are handled and where to connect them.","test":"web"}],"homeAgentFetch":{"status":200,"ms":984,"bytes":147409,"blocked":false,"thin":false},"login":{"url":"https://sa.www4.irs.gov/as/authorization.oauth2?response_type=code&code_challenge=XpAdreIRCT3hJyhrwQZse0ymUpCAayNnzRa6yIzHCNo&code_challenge_method=S256&client_id=SADIPACLIENT&redirect_uri=https%3A%2F%2Fsa.www4.irs.gov%2Fpa%2Foidc%2Fcb&state=eyJ6aXAiOiJERUYiLCJhbGciOiJkaXIiLCJlbmMiOiJBMTI4Q0JDLUhTMjU2Iiwia2lkIjoiLXBHTURfc1FYOEU3dDhCdUhJejJHRmRfb1VBIiwic3VmZml4IjoidW04M2FsLjE3OTIwOTIxOTYifQ..VNisZjj1VZyE0c4ZZHdfHg.V2nSgy4o2IvjpLGd8TbABYnvqblEXAXbohmt_PA25NeBHTFFTWwBqe0lORPphTh0lnCHgN2tbSL_rzWusCrcfha396KDWWjqKHMj1-wcW1Impx5o2vPD7e-VUyqIwnDbU1X94eTiGkZYb3P2dYocEQ.pg4GUcW7oqNDFeWHtiGgtg&nonce=lKsCa9jSf-vIulWXPgsW5hWWqY8QCSGllf04HT4i5Aw&acr_values=ial2&scope=openid%20address%20email%20phone%20profile&vnd_pi_requested_resource=https%3A%2F%2Fsa.www4.irs.gov%2Fbola%2F&vnd_pi_application_name=BOLA","source":"link on home page","validated":false,"candidates":[{"url":"https://sa.www4.irs.gov/bola/","source":"link on home page"},{"url":"https://sa.www4.irs.gov/taxpro/","source":"link on home page"},{"url":"https://la.www4.irs.gov/esrv/tinm/","source":"link on home page"},{"url":"https://www.irs.gov/login","source":"common path"},{"url":"https://www.irs.gov/signin","source":"common path"},{"url":"https://www.irs.gov/sign-in","source":"common path"}],"menu":{"clicked":true,"label":"Sign in","navigatedTo":null,"linkCount":291,"hasPasswordField":false},"shots":{"agent":"/data/shots/irs_gov_login_agent.jpg","browser":"/data/shots/irs_gov_login_browser.jpg","home":"/data/shots/irs_gov_home.jpg","menu":"/data/shots/irs_gov_login_menu.jpg"},"agent":{"finalUrl":"https://sa.www4.irs.gov/as/authorization.oauth2?response_type=code&code_challenge=XpAdreIRCT3hJyhrwQZse0ymUpCAayNnzRa6yIzHCNo&code_challenge_method=S256&client_id=SADIPACLIENT&redirect_uri=https%3A%2F%2Fsa.www4.irs.gov%2Fpa%2Foidc%2Fcb&state=eyJ6aXAiOiJERUYiLCJhbGciOiJkaXIiLCJlbmMiOiJBMTI4Q0JDLUhTMjU2Iiwia2lkIjoiLXBHTURfc1FYOEU3dDhCdUhJejJHRmRfb1VBIiwic3VmZml4IjoidW04M2FsLjE3OTIwOTIxOTYifQ..VNisZjj1VZyE0c4ZZHdfHg.V2nSgy4o2IvjpLGd8TbABYnvqblEXAXbohmt_PA25NeBHTFFTWwBqe0lORPphTh0lnCHgN2tbSL_rzWusCrcfha396KDWWjqKHMj1-wcW1Impx5o2vPD7e-VUyqIwnDbU1X94eTiGkZYb3P2dYocEQ.pg4GUcW7oqNDFeWHtiGgtg&nonce=lKsCa9jSf-vIulWXPgsW5hWWqY8QCSGllf04HT4i5Aw&acr_values=ial2&scope=openid%20address%20email%20phone%20profile&vnd_pi_requested_resource=https%3A%2F%2Fsa.www4.irs.gov%2Fbola%2F&vnd_pi_application_name=BOLA","status":403,"title":"Access Denied","ms":3449,"blocked":true,"blockReason":"access denied","thin":false,"uaLabel":"declared agent","error":null,"vendors":[{"name":"Akamai Bot Manager","evidence":["cookie _abck","cookie bm_sz","page text"]}],"textPreview":"Access Denied You don't have permission to access \"http://sa.www4.irs.gov/as/authorization.oauth2?\" on this server. Reference #18.4a822c17.1792091897.b0c0c14 https://errors.edgesuite.net/18.4a822c17.1792091897.b0c0c14"},"browser":{"finalUrl":"https://sa.www4.irs.gov/sso/?resumePath=%2Fas%2FR7DCZ1IrPI%2Fresume%2Fas%2Fauthorization.ping&allowInteraction=true&reauth=false&connectionId=SADIPACLIENT&REF=C6D36F9A96774F1A57901B713FC8CA600F487CC1CA611481965B000000FC&vnd_pi_requested_resource=https%3A%2F%2Fsa.www4.irs.gov%2Fbola%2F&vnd_pi_application_name=BOLA&redirect_uri=https%3A%2F%2Fsa.www4.irs.gov%2Fpa%2Foidc%2Fcb&state=eyJ6aXAiOiJERUYiLCJhbGciOiJkaXIiLCJlbmMiOiJBMTI4Q0JDLUhTMjU2Iiwia2lkIjoiLXBHTURfc1FYOEU3dDhCdUhJejJHRmRfb1VBIiwic3VmZml4IjoiS0lGQno1LjE3OTIwOTIyMDAifQ..biBMkudpkU-iccM_9c1mKw.LT3uoZ5r-N_uTEo8Qrt1QIwSmnifR57BCawSqxIegxKHUS1WhS6HdGy4FItKO3ki18sfyXs5EXHgshg7k-mDzqP2_Zr6CfcZnXjrdIkd9-N6_zvR3wmKbFAJL4CMtBRLmx9pZjCjjPhmHvdJRAWZ8Q.6H0EUzCioRc3grlk2xpFBA","status":200,"title":"Sign In","ms":6455,"blocked":false,"blockReason":null,"thin":false,"uaLabel":"browser","error":null,"vendors":[{"name":"Akamai Bot Manager","evidence":["cookie _abck","cookie bm_sz","cookie bm_mi","cookie bm_sv"]}],"textPreview":"An official website of the United States Government Here's how you know Sign in or create an account You only need one ID.me account. One account lets you sign in online to the IRS and other government agencies. You have options to get your information without"},"botDefense":[{"name":"Akamai Bot Manager","evidence":["cookie _abck","cookie bm_sz","page text"]}],"passkeys":{"found":false,"runtimeObserved":false,"evidence":[]},"fields":[]},"protocols":{"mcp":{"cards":[],"endpoints":[],"resources":[],"registry":{"checked":true,"matches":[]},"mentions":[],"found":false,"live":false,"protectedByOAuth":false,"registryListed":false,"checkedBases":5},"a2a":{"found":false},"aiPlugin":{"found":false},"agentsJson":{"found":false},"openapi":{"found":false},"poppy":{"found":false,"blocked":false,"unreachable":false,"tried":[{"host":"www.irs.gov","status":404},{"host":"irs.gov","status":404}],"url":"https://www.irs.gov/.well-known/poppy.json"},"llms":{"llmsTxt":{"found":false,"status":404,"url":"https://www.irs.gov/llms.txt","bytes":86122,"links":0,"preview":null},"llmsFull":{"found":false,"status":404,"url":"https://www.irs.gov/llms-full.txt","bytes":86137,"links":0,"preview":null}},"robots":{"found":true,"status":200,"url":"https://www.irs.gov/robots.txt","bytes":3899,"sitemaps":["https://www.irs.gov/sitemap.xml"],"managedAI":false,"agents":[{"agent":"ChatGPT-User","vendor":"OpenAI","kind":"assistant","allowed":"partial","rule":"82 disallowed paths","via":"*"},{"agent":"Claude-User","vendor":"Anthropic","kind":"assistant","allowed":"partial","rule":"82 disallowed paths","via":"*"},{"agent":"Perplexity-User","vendor":"Perplexity","kind":"assistant","allowed":"partial","rule":"82 disallowed paths","via":"*"},{"agent":"Gemini-Deep-Research","vendor":"Google","kind":"assistant","allowed":"partial","rule":"82 disallowed paths","via":"*"},{"agent":"GPTBot","vendor":"OpenAI","kind":"crawler","allowed":"partial","rule":"82 disallowed paths","via":"*"},{"agent":"ClaudeBot","vendor":"Anthropic","kind":"crawler","allowed":"partial","rule":"82 disallowed paths","via":"*"},{"agent":"OAI-SearchBot","vendor":"OpenAI","kind":"search","allowed":"partial","rule":"82 disallowed paths","via":"*"},{"agent":"PerplexityBot","vendor":"Perplexity","kind":"search","allowed":"partial","rule":"82 disallowed paths","via":"*"},{"agent":"Google-Extended","vendor":"Google","kind":"crawler","allowed":"partial","rule":"82 disallowed paths","via":"*"},{"agent":"Applebot-Extended","vendor":"Apple","kind":"crawler","allowed":"partial","rule":"82 disallowed paths","via":"*"},{"agent":"CCBot","vendor":"Common Crawl","kind":"crawler","allowed":"partial","rule":"82 disallowed paths","via":"*"},{"agent":"Bytespider","vendor":"ByteDance","kind":"crawler","allowed":"partial","rule":"82 disallowed paths","via":"*"}],"assistantsBlocked":[],"assistantsAllowed":[],"crawlersBlocked":[],"error":null},"sitemap":{"found":true,"url":"https://www.irs.gov/sitemap.xml","entries":12,"isIndex":true,"hasHelp":false,"hasRates":false,"hasProducts":false},"webmcp":{"found":false,"tools":[],"declarativeForms":0,"markupHint":false},"structuredData":[]},"identity":{"found":false,"servers":[],"checkedHosts":15,"answeredHosts":4,"silentHosts":["secure.irs.gov","login.irs.gov","auth.irs.gov","sso.irs.gov","id.irs.gov","signin.irs.gov","online.irs.gov","accounts.irs.gov","api.irs.gov","developer.irs.gov","digital.irs.gov"]},"openBanking":{"pages":[],"portal":null,"fdx":false,"rule1033":false,"openBanking":false,"sandbox":false,"oauth":false,"dataAccessAgreement":false,"aggregators":[],"found":false},"policy":{"stance":"conditional","documentsRead":3,"termsRead":1,"prohibits":[],"delegation":[{"type":"delegation","label":"Addresses delegates or agents","excerpt":"…Foreign electronic payments User fees If you are a qualified individual taxpayer or authorized representative (power of attorney) you can apply for a payment plan (including installment agreement) online to pay off…","url":"https://www.irs.gov/payments/online-payment-agreement-application","title":"Payment Plan (Installment Agreement)"}],"thirdParty":[],"dataSharing":[],"ai":[{"type":"ai","label":"Mentions AI or agents","excerpt":"…Notices on the U.S. Department of the Treasury System of Records Notices page.We use artificial intelligence (AI) to automate or assist with certain services, compliance activities, fraud detection, and administrative…","url":"https://www.irs.gov/privacy-disclosure/irs-privacy-policy","title":"Privacy Policy"}],"credentialSharing":[],"documents":[{"url":"https://www.irs.gov/payments/online-payment-agreement-application","title":"Payment Plan (Installment Agreement)","status":200,"textLength":7156,"blockedForAgent":false,"flags":["Addresses delegates or agents"]},{"url":"https://www.irs.gov/privacy-disclosure/irs-freedom-of-information-act","title":"FOIA","status":200,"textLength":2265,"blockedForAgent":false,"flags":[]},{"url":"https://www.irs.gov/privacy-disclosure/irs-privacy-policy","title":"Privacy Policy","status":200,"textLength":27957,"blockedForAgent":false,"flags":["Mentions AI or agents"]}]},"delegates":[{"type":"delegate","url":"https://www.irs.gov/payments/online-payment-agreement-application","snippet":"…withholding Foreign electronic payments User fees If you are a qualified individual taxpayer or authorized representative (power of attorney) you can apply for a payment plan (including installment agreement) online to pay off your balance…"},{"type":"delegate","url":"https://www.irs.gov/help/let-us-help-you","snippet":"…aboutVerbal or written authorization (Form 8821, Tax Information Authorization or Form 2848, Power of Attorney and Declaration of Representative) to discuss the accountPreparer tax identification number or personal identification…"}],"voice":{"phone":{"e164":"+18662550654","pretty":"+1 866 255 0654","score":6,"context":"rns, as well as issues related to federal tax deposits. Electronic Products and Services Support e-Help Desk (866-255-0654) Regular hours of operation Hours: M-F, 6:30 a.m. - 6 p.…","source":"https://www.irs.gov/businesses/telephone-assistance-contacts-for-business-customers","tollFree":true,"seen":2,"kind":"customer service"},"candidates":[{"e164":"+18662550654","pretty":"+1 866 255 0654","score":6,"context":"rns, as well as issues related to federal tax deposits. Electronic Products and Services Support e-Help Desk (866-255-0654) Regular hours of operation Hours: M-F, 6:30 a.m. - 6 p.…","source":"https://www.irs.gov/businesses/telephone-assistance-contacts-for-business-customers","tollFree":true,"seen":2,"kind":"customer service"},{"e164":"+18668604259","pretty":"+1 866 860 4259","score":6,"context":"l government. The e-help Desk does not answer account related questions. Practitioner Priority Service (PPS) (866-860-4259) Regular hours of operation Hours: M-F, 7 a.m. to 7 p.m.…","source":"https://www.irs.gov/businesses/telephone-assistance-contacts-for-business-customers","tollFree":true,"seen":2,"kind":"customer service"},{"e164":"+15124167750","pretty":"+1 512 416 7750","score":5,"context":"er calling about an e-file issue and it is not account related, please contact the e-help office in Austin at 512-416-7750 (not toll-free). Assistors are available Monday through …","source":"https://www.irs.gov/help/contact-my-local-office-internationally","tollFree":false,"seen":2,"kind":"customer service"},{"e164":"+18008294933","pretty":"+1 800 829 4933","score":4,"context":"","source":"https://www.irs.gov/businesses/telephone-assistance-contacts-for-business-customers","tollFree":true,"seen":4,"kind":"unclassified"},{"e164":"+18008291040","pretty":"+1 800 829 1040","score":4,"context":"","source":"https://www.irs.gov/help/contact-my-local-office-internationally","tollFree":true,"seen":3,"kind":"unclassified"},{"e164":"+18778295500","pretty":"+1 877 829 5500","score":4,"context":"","source":"https://www.irs.gov/businesses/telephone-assistance-contacts-for-business-customers","tollFree":true,"seen":2,"kind":"unclassified"},{"e164":"+12679411000","pretty":"+1 267 941 1000","score":3,"context":"","source":"https://www.irs.gov/help/contact-my-local-office-internationally","tollFree":false,"seen":2,"kind":"unclassified"},{"e164":"+15155646827","pretty":"+1 515 564 6827","score":3,"context":"","source":"https://www.irs.gov/help/contact-my-local-office-internationally","tollFree":false,"seen":1,"kind":"unclassified"}],"status":"partial","calls":[{"testId":"V01","name":"Greeting and menu","group":"Reach and understand","timing":"business","objective":"Listen to the whole greeting and the complete main menu without pressing anything. Note how long the line takes to answer, any recording notice, any language options, and every menu option in order. If the menu repeats, note it and end the call.","status":"ended","startedAt":"2026-10-15T19:18:52.181Z","placedLocal":"Thursday 3:18 PM Eastern time","retellCallId":"call_41d4d49a7fc39677aec62be97f3","disconnectionReason":"agent_hangup","durationSec":96.1,"transcript":[{"speaker":"line","text":"Welcome to the internal revenue service. E help desk. To continue in English, press one.","start":1.6,"end":9.6},{"speaker":"line","text":"You may confirm your status as an authorized IRS e file provider. By viewing the summary page on your efile application. Online via eservices. At w w w dot IRS dot gov. You may also use a previous letter of acceptance provided you currently have an electronic filing identification number eFIN? Inactive status, and your provider options are accepted to purchase software. And or participate in state filing. For more information, you may access our website at w w w dot IRS dot gov. For assistance with the filing returns, or becoming an e r o, press one. For eservices, press two. For ESTPS, press three. For Sam, press four. For FATCA online registration, press five. For governmental liaison data exchange program, press six. To hear these options again, press nine.","start":15.7,"end":78.5},{"speaker":"assistant","text":"The main menu options are: 1. Assistance with","start":80.1,"end":84.2},{"speaker":"line","text":"You must make","start":84.6,"end":85.3},{"speaker":"assistant","text":"filing returns or","start":84.2,"end":85.4},{"speaker":"line","text":"a selection from the following options. For assistance with the filing return","start":85.3,"end":90},{"speaker":"line","text":"or","start":90.7,"end":90.9},{"speaker":"assistant","text":"The menu repeated. Ending the call now. Thank","start":91.1,"end":95.4},{"speaker":"line","text":"becoming an ERO, press one. For eservices, press two.","start":90.9,"end":95.5},{"speaker":"assistant","text":"you.","start":95.4,"end":95.8}],"summary":"The call connected to the IRS help desk where the user navigated the language option by pressing one and reached the main menu. The system repeated the menu options but ended the call after the user did not make a clear selection. No further interaction occurred before the call was ended by the system.","costCents":13.39,"extracted":{"alternate_auth_path":false,"answered":true,"assistant_acknowledged":"not_tested","auth_methods_requested":"","authorized_agent_path":"not_tested","callback_offered":false,"closed_message":false,"destination":"","emergency_line_offered":false,"first_human_words":"","greeting_summary":"IRS help desk greeting with English language option and menu instructions.","hold_seconds":0,"language_options":true,"menu_option_count":7,"menu_options":"Assistance with filing returns or becoming an ERO; eservices; ESTPS; Sam; FATCA online registration; governmental liaison data exchange program; hear these options again","observations":"The system provided a clear greeting with language options and a detailed menu. It did not recognize or respond to the AI assistant's inputs effectively and ended the call after the menu was repeated. There was no interaction with a live agent or advanced authentication steps.","otp_channels":"","otp_without_phone":false,"path_reached_words":"","queue_reached":false,"reached_human":false,"recording_notice":false,"reprompt_count":1,"seconds_to_answer":1.6,"seconds_to_human":0,"seconds_to_path":0,"speech_recognized":false,"system_hung_up":true,"voice_biometrics_prompt":false,"voice_biometrics_required":false,"voicemail_offered":false,"wait_estimate_announced":false,"zero_escape_worked":false},"score":{"points":3.6,"max":5,"verdict":"partial","rationale":"The line answered. It answered in about 2 seconds. The main menu had 7 options. Language options were offered."},"recording":{"url":"/data/recordings/irs_gov_V01.wav","bytes":4614270,"durationSec":96.1}},{"testId":"V02","name":"Plain request","group":"Reach and understand","timing":"business","objective":"When asked how to help, say clearly: \"I need help with my account.\" Do not provide any account details. Note whether the system understands, how many times it reprompts, and where it sends you. End the call at the first authentication prompt.","status":"ended","startedAt":"2026-10-15T19:20:39.588Z","placedLocal":"Thursday 3:20 PM Eastern time","retellCallId":"call_009dd3121fe65f18d8488cf95fd","disconnectionReason":"agent_hangup","durationSec":125.3,"transcript":[{"speaker":"line","text":"Welcome to the internal revenue service. E help desk. To continue in English, press one.","start":1.5,"end":9.5},{"speaker":"line","text":"You may confirm your status as an authorized IRS e file provider. By viewing the summary page on your efile application. Online via eservices. At w w w dot IRS dot gov. You may also use a previous letter of acceptance provided you currently have an electronic filing identification number eFIN, inactive status, and your provider options are accepted. To purchase software, and or participate in state filing. For more information, you may access our website at w w w dot irs dot gov. For assistance with the filing returns or becoming an e r o, press one. For eservices, press two. For ESTPS, press three. For Sam, press four. For FATCA online registration, press five. For governmental liaison data exchange program, press six. To hear these options again, press nine.","start":15.1,"end":77.9},{"speaker":"line","text":"For individual returns, press one. For business and nonprofit returns, press two. For efile application, press three. For suitability, press four. To return to the main menu, press seven. To hear these options again, press nine.","start":82.4,"end":101},{"speaker":"line","text":"If you are calling about the status of your refund, press one. For all others, press two. To return to the previous menu, press six. To return to the main menu, press seven. To hear these options again, press nine.","start":104.4,"end":121.4},{"speaker":"assistant","text":"I need help with my","start":123.3,"end":125.3},{"speaker":"assistant","text":"account.","start":125.3,"end":125.7}],"summary":"The caller navigated through multiple automated IRS menu options related to e file provider assistance and refund status before ending the call at the authentication step. The call was disconnected by the agent after reaching the authentication prompt.","costCents":17.39,"extracted":{"alternate_auth_path":false,"answered":true,"assistant_acknowledged":"not_tested","auth_methods_requested":"","authorized_agent_path":"not_tested","callback_offered":false,"closed_message":false,"destination":"","emergency_line_offered":false,"first_human_words":"","greeting_summary":"IRS e help desk greeting with English language option and menu instructions.","hold_seconds":0,"language_options":true,"menu_option_count":3,"menu_options":"assistance with filing returns or becoming an e r o; eservices; ESTPS; Sam; FATCA online registration; governmental liaison data exchange program; individual returns or business and nonprofit returns or efile application or suitability; status of your refund or all others","observations":"The system provided a detailed automated menu for IRS e file provider assistance but did not recognize or respond to the agent's spoken request. The call ended at the authentication step without reaching a live person or completing the task. There was no indication that the system acknowledged the AI assistant status.","otp_channels":"","otp_without_phone":false,"path_reached_words":"","queue_reached":false,"reached_human":false,"recording_notice":false,"reprompt_count":0,"seconds_to_answer":1.5,"seconds_to_human":0,"seconds_to_path":0,"speech_recognized":false,"system_hung_up":false,"voice_biometrics_prompt":false,"voice_biometrics_required":false,"voicemail_offered":false,"wait_estimate_announced":false,"zero_escape_worked":false},"score":{"points":2,"max":5,"verdict":"partial","rationale":"The spoken request was not understood."},"recording":{"url":"/data/recordings/irs_gov_V02.wav","bytes":6012750,"durationSec":125.3}}],"aggregate":{"timings":{"business":{"completed":2,"total":5,"points":5.6,"max":10,"score":56,"verdict":null},"after_hours":{"completed":0,"total":1,"points":0,"max":0,"score":null,"verdict":null}},"completed":2,"total":6,"points":5.6,"max":10,"score":56,"groups":[{"group":"Reach and understand","score":56,"completed":2,"total":2},{"group":"Treat an assistant","score":null,"completed":0,"total":2},{"group":"People and identity","score":null,"completed":0,"total":2}],"verdicts":{"pass":0,"partial":2,"fail":0},"medianSecondsToHuman":null,"totalMinutes":3.7,"biometricsRequired":false,"authorizedAgentPath":"not_tested"},"startedAt":"2026-10-15T19:18:52.172Z","finishedAt":"2026-10-15T19:22:57.089Z","progress":{"done":2,"total":6},"note":null},"timeline":[{"step":"identify","label":"Identify the organization and load the home page","ms":9571,"ok":true},{"step":"robots","label":"Read robots rules for agents, llms.txt and sitemaps","ms":1264,"ok":true},{"step":"cards","label":"Look for agent cards, Poppy files, OpenAPI documents and browser tools","ms":10450,"ok":true},{"step":"links","label":"Map sign in, terms, help and developer pages","ms":0,"ok":true},{"step":"login_agent","label":"Load the sign in page as a declared agent","ms":3828,"ok":true},{"step":"login_browser","label":"Load the sign in page as a standard browser","ms":6826,"ok":true},{"step":"openbanking","label":"Check developer portals and data sharing programs","ms":72,"ok":true},{"step":"policy","label":"Read terms for automated access and delegation","ms":2326,"ok":true},{"step":"mcp","label":"Probe for MCP servers and check the official registry","ms":17554,"ok":true},{"step":"identity","label":"Discover OAuth and OpenID metadata","ms":4908,"ok":true},{"step":"phones","label":"Find published customer service phone numbers","ms":729,"ok":true}],"previous":null,"history":[{"at":"2026-10-15T19:18:52.166Z","score":40,"level":2,"levelName":"Legible","cal":1,"doors":{"discover":64,"connect":0,"identity":23,"web":70,"policy":75},"pts":{"robots_assistants":2,"llms_txt":0,"structured_data":0,"server_rendered":3,"sitemap_content":1,"mcp_server":0,"a2a_agent_card":0,"openapi_docs":0,"open_banking":0,"webmcp_tools":0,"poppy_discovery":0,"oauth_metadata":0,"pkce_registration":0,"passkeys":0,"high_assurance":0,"delegate_access":2,"declared_agent_homepage":3,"signin_reachable":1,"agent_browser_parity":0,"form_semantics":0,"semantic_markup":1,"terms_stance":4,"third_party_rules":0,"ai_position":1}}],"brand":{"src":"/data/logos/irs_gov.png?v=0f13a690","kind":"wordmark","invert":false,"tile":false,"w":343,"h":120,"source":"header logo","from":"https://www.irs.gov/themes/custom/pup_irs_barrio/logo.svg","crisp":true,"v":2},"summary":{"score":40,"measuredWeight":80,"provisional":true,"calibration":1,"level":{"id":2,"name":"Legible","summary":"An agent can read and cite your content.","nextLevel":{"id":3,"name":"Connectable","need":"Offer a programmatic path: a live MCP server, a data sharing program with OAuth metadata, or a verified Poppy file."}},"doors":[{"id":"discover","name":"Discoverability","weight":15,"measured":true,"score":64,"raw":40,"points":9.6},{"id":"connect","name":"Protocol access","weight":20,"measured":true,"score":0,"raw":0,"points":0},{"id":"identity","name":"Identity and delegation","weight":20,"measured":true,"score":23,"raw":13,"points":4.7},{"id":"web","name":"Web experience","weight":15,"measured":true,"score":70,"raw":45,"points":10.5},{"id":"voice","name":"Voice and IVR","weight":20,"measured":false,"score":null,"points":0,"completed":2,"total":6},{"id":"policy","name":"Policy and governance","weight":10,"measured":true,"score":75,"raw":50,"points":7.5}],"strengths":["Terms on automated access","Content available without running scripts","Home page for a declared agent"],"gaps":[{"id":"mcp_server","title":"MCP server","lost":8},{"id":"oauth_metadata","title":"OAuth and OpenID metadata","lost":5},{"id":"open_banking","title":"Developer and data sharing program","lost":4},{"id":"pkce_registration","title":"PKCE and client registration","lost":4}],"headline":"Irs reaches level 2, Legible. Policy and governance is the strongest area at 75 out of 100. Protocol access is the weakest at 0."},"assistantDay":[{"id":"balance","job":"Check my account","outcome":"partial","steps":[{"status":"fail","text":"MCP server: none found, so there is no native connection."},{"status":"partial","text":"Website: the page loads only for a standard browser profile.","detail":"The sign in page is blocked for a declared agent but loads for a standard browser."},{"status":"partial","text":"Phone line: reaches the right place, with friction.","detail":"The spoken request was not understood."}]},{"id":"rates","job":"Find an answer","outcome":"works","steps":[{"status":"ok","text":"Website: public pages are readable by agents without signing in."},{"status":"partial","text":"Phone line: reaches the right place, with friction.","detail":"The spoken request was not understood."}]},{"id":"human","job":"Get me to a person","outcome":"untested","steps":[{"status":"untested","text":"Phone line: not tested yet."}]}]}