{"id":"chase_com","version":"1.0","url":"https://www.chase.com","host":"chase.com","name":"JPMorgan Chase","category":"bank","generatedAt":"2026-10-01T23:14:54.782Z","durationMs":108353,"checks":[{"id":"robots_assistants","door":"discover","title":"Robots policy for user triggered agents","status":"partial","points":2,"maxPoints":4,"finding":"Some user triggered agents are restricted in robots.txt.","evidence":[{"label":"ChatGPT User","value":"partly restricted","url":"https://www.chase.com/robots.txt"},{"label":"Claude User","value":"partly restricted","url":"https://www.chase.com/robots.txt"},{"label":"Perplexity User","value":"partly restricted","url":"https://www.chase.com/robots.txt"},{"label":"Gemini Deep Research","value":"partly restricted","url":"https://www.chase.com/robots.txt"}],"why":"When a customer asks an agent to look something up, it fetches the page as a user triggered agent. A site that blocks those agents cannot be consulted.","fix":"Allow the ChatGPT User, Claude User and Perplexity User agents in robots.txt for public product, pricing and help pages.","test":"web"},{"id":"llms_txt","door":"discover","title":"llms.txt guide for agents","status":"fail","points":0,"maxPoints":3,"finding":"No llms.txt file was found at the site root.","evidence":[{"label":"Checked","value":"/llms.txt and /llms-full.txt"}],"why":"An llms.txt file gives an agent a short map of what you offer and where the authoritative pages are.","fix":"Publish /llms.txt with links to product, pricing, support and location pages.","test":"web"},{"id":"structured_data","door":"discover","title":"Structured data on the home page","status":"fail","points":0,"maxPoints":3,"finding":"No JSON LD structured data was found on the home page.","evidence":[],"why":"Schema.org markup lets an agent read products, prices and questions as data instead of guessing from the layout.","fix":"Add JSON LD for your organization type, Product or Service, Offer and FAQPage on the pages customers ask about most.","test":"web"},{"id":"server_rendered","door":"discover","title":"Content available without running scripts","status":"pass","points":3,"maxPoints":3,"finding":"Most of the visible text is in the first HTML response.","evidence":[{"label":"Text in first response","value":"5783 characters"},{"label":"Text after scripts","value":"5428 characters"}],"why":"Many agents read raw HTML and do not run scripts. Text that appears only after scripts run is invisible to them.","fix":"Render product, pricing and help content on the server so the first response contains the text.","test":"web"},{"id":"sitemap_content","door":"discover","title":"Sitemap that includes help and pricing pages","status":"pass","points":2,"maxPoints":2,"finding":"Sitemap lists 252 entries including help, pricing, product pages.","evidence":[{"label":"Sitemap","value":"https://www.chase.com/video/sitemap.xml","url":"https://www.chase.com/video/sitemap.xml"}],"why":"A sitemap tells an agent where answers live. That cuts wrong guesses and stale pages.","fix":"Publish a sitemap that includes help center, pricing and product pages.","test":"web"},{"id":"mcp_server","door":"connect","title":"MCP server","status":"fail","points":0,"maxPoints":8,"finding":"No MCP server, server card or registry entry was found for this organization.","evidence":[{"label":"Checked","value":"5 hosts, well known paths, live endpoints and the official registry"}],"why":"An MCP server is the native way for an agent to use your services with the customer's approval. It replaces screen scraping and password sharing.","fix":"Publish a remote MCP server with OAuth. Start with read only tools such as account status, orders or location search, and publish a server card at /.well-known/mcp/server-card.","test":"web"},{"id":"a2a_agent_card","door":"connect","title":"Agent card for agent to agent calls","status":"fail","points":0,"maxPoints":2,"finding":"No agent card was found.","evidence":[],"why":"An agent card lets other agents discover what your own agent can do and how to authenticate.","fix":"Publish /.well-known/agent-card.json describing skills and authentication.","test":"web"},{"id":"openapi_docs","door":"connect","title":"Public API documentation","status":"fail","points":0,"maxPoints":3,"finding":"No public API documentation was found.","evidence":[],"why":"A published OpenAPI document lets developers and agents build against stable, described endpoints.","fix":"Publish an OpenAPI document for customer facing APIs on a developer portal.","test":"web"},{"id":"open_banking","door":"connect","title":"Developer and data sharing program","status":"fail","points":0,"maxPoints":4,"finding":"No developer portal or data sharing program was found on public pages.","evidence":[],"why":"A data sharing program with a developer portal and standard APIs gives agents a consented path to customer data. Open banking is the best known example.","fix":"Document the program, the standard in use (for example FDX in US banking), the supported partners and a sandbox.","test":"web"},{"id":"webmcp_tools","door":"connect","title":"Browser tools exposed to agents","status":"fail","points":0,"maxPoints":3,"finding":"The sign in and home pages register no browser tools for agents.","evidence":[],"why":"WebMCP lets a page register tools that a browser agent can call directly instead of clicking through the interface.","fix":"Register tools for safe tasks such as location search and price lookup with navigator.modelContext.","test":"web"},{"id":"oauth_metadata","door":"identity","title":"OAuth and OpenID metadata","status":"fail","points":0,"maxPoints":5,"finding":"No OAuth or OpenID metadata was found on the 10 hosts that answered. 10 other hosts did not answer the scanner and could not be checked. Agents cannot discover where to send a customer to approve access.","evidence":[{"label":"Hosts that did not answer the scanner","value":"securej.chase.com, login.chase.com, auth.chase.com, sso.chase.com, id.chase.com, signin.chase.com, online.chase.com, api.chase.com"}],"why":"Published authorization server metadata tells a client where to send a customer to approve access.","fix":"Publish /.well-known/oauth-authorization-server and /.well-known/oauth-protected-resource for the customer facing APIs.","test":"web"},{"id":"pkce_registration","door":"identity","title":"PKCE and client registration","status":"fail","points":0,"maxPoints":4,"finding":"No authorization server metadata, so PKCE and client registration could not be confirmed.","evidence":[],"why":"PKCE protects the approval step. Dynamic registration or client metadata documents let a new agent onboard without a manual review each time.","fix":"Require PKCE with S256 and support client ID metadata documents or dynamic client registration for approved agent clients.","test":"web"},{"id":"passkeys","door":"identity","title":"Passkeys at sign in","status":"partial","points":2,"maxPoints":4,"finding":"Passkeys are mentioned in published pages or sign in code, with no WebAuthn call observed when the page loaded.","evidence":[{"label":"Signal","value":"Passkeys described at www.chase.com"},{"label":"Signal","value":"Passkeys described at www.chase.com"}],"why":"A passkey lets a customer approve an agent action with a device gesture. It removes the passwords and one time codes that agents cannot handle.","fix":"Offer passkeys with conditional UI on the sign in page and for step up approvals.","test":"login"},{"id":"high_assurance","door":"identity","title":"High assurance authorization profile","status":"fail","points":0,"maxPoints":3,"finding":"No high assurance authorization features were found.","evidence":[],"why":"Pushed authorization requests, sender constrained tokens and rich authorization requests let a provider approve one specific action instead of a blanket login.","fix":"Support PAR with DPoP or mutual TLS, and rich authorization requests for payments and account changes.","test":"web"},{"id":"delegate_access","door":"identity","title":"Documented delegate and data sharing controls","status":"partial","points":2,"maxPoints":4,"finding":"Data sharing controls are described, with no documented route for authorized agents.","evidence":[{"label":"Data sharing","value":"…This helps us protect your account and lets us recognize your device the next time you sign in. Secure connection to appsWhen you decide to share your Chase account information with an app or company, we work to make it safe. We…","url":"https://www.chase.com/digital/resources/privacy-security"}],"why":"Customers need a place to see and revoke what an agent can do. Organizations need a documented route for authorized agents.","fix":"Publish a help page on delegate access and add a connected apps screen where customers revoke access.","test":"web"},{"id":"declared_agent_homepage","door":"web","title":"Home page for a declared agent","status":"pass","points":3,"maxPoints":3,"finding":"The home page loaded normally for a declared agent.","evidence":[{"label":"Status","value":"200"},{"label":"Response time","value":"636 ms"}],"why":"A declared agent that is challenged or blocked at the first step cannot help the customer at all.","fix":"Allow declared agents through bot management on public pages, and verify them with signed requests.","test":"login"},{"id":"signin_reachable","door":"web","title":"Sign in page loads for a declared agent in a browser","status":"pass","points":4,"maxPoints":4,"finding":"The sign in page loaded in a browser for a declared agent.","evidence":[{"label":"Declared agent","value":"loaded in 7444 ms"},{"label":"Standard browser","value":"loaded in 11303 ms"},{"label":"Page","value":"https://www.chase.com/digital/resources/privacy-security/security/system-requirements","url":"https://www.chase.com/digital/resources/privacy-security/security/system-requirements"}],"why":"Where a customer must use the website, a browser agent has to reach the sign in page so it can hand control back to the customer.","fix":"Serve the sign in page to verified agent browsers, and use signed agent identity to separate them from attackers.","test":"login"},{"id":"agent_browser_parity","door":"web","title":"Same behavior for a declared agent and a standard browser","status":"pass","points":2,"maxPoints":2,"finding":"A declared agent and a standard browser got the same result.","evidence":[{"label":"Declared","value":"loaded"},{"label":"Browser","value":"loaded"}],"why":"If a declared agent is treated worse than an anonymous browser, honesty is penalized and agents will hide what they are.","fix":"Do not rank declared agents below anonymous browsers in bot management policy.","test":"login"},{"id":"form_semantics","door":"web","title":"Sign in form structure and autofill hints","status":"partial","points":2.7,"maxPoints":4,"finding":"100 percent of 3 fields have labels and 33 percent set autocomplete hints.","evidence":[{"label":"text field","value":"Username; autocomplete: username"},{"label":"password field","value":"Password; autocomplete: off"},{"label":"text field","value":"Search; autocomplete: off"}],"why":"Labels and autocomplete hints let an agent and a password manager find the right field and hand over to the customer at the right moment.","fix":"Label every field and set autocomplete values for the username, the current password and the one time code.","test":"login"},{"id":"semantic_markup","door":"web","title":"Semantic page structure","status":"partial","points":1,"maxPoints":2,"finding":"The page structure is only partly readable by agents.","evidence":[{"label":"Landmarks","value":"6"},{"label":"Headings","value":"18"},{"label":"Named controls","value":"98 percent"},{"label":"Images with alt text","value":"13 percent"}],"why":"Landmarks, headings and named controls let an agent read the page the way a screen reader does.","fix":"Use landmark elements, headings in order, accessible names on buttons and alt text on images.","test":"login"},{"id":"terms_stance","door":"policy","title":"Terms on automated access","status":"fail","points":0,"maxPoints":4,"finding":"The terms restrict automated access and name no exception for authorized agents.","evidence":[{"label":"Terms excerpt","value":"…party content, or misuse of any information posted to a site, is strictly prohibited.Unauthorized entry and use of JPMorgan Chase’s systems includes the use of agents, including AI agents or agentic AI, robots, spiders, scripts, services, software or any manual or automatic device, tool, or proces…","url":"https://www.chase.com/digital/resources/terms-of-use"}],"why":"Terms that prohibit all automated access with no exception make every agent a violation, even when the customer authorized it.","fix":"Add an exception for authorized agents acting for the customer through approved interfaces.","test":"web"},{"id":"third_party_rules","door":"policy","title":"Third party access and data sharing rules","status":"fail","points":0,"maxPoints":3,"finding":"No third party access rules were found in the documents read.","evidence":[],"why":"Published rules tell customers and developers what is allowed. That keeps agents on approved paths.","fix":"Publish a third party access policy that names the approved interfaces and the consent model.","test":"web"},{"id":"ai_position","door":"policy","title":"Published position on AI agents","status":"partial","points":1,"maxPoints":3,"finding":"Published terms name AI agents or AI tools as a restricted use. The position is clear and it keeps access closed.","evidence":[{"label":"Excerpt","value":"…entry and use of JPMorgan Chase’s systems includes the use of agents, including AI agents or agentic AI, robots, spiders, scripts, services, software or any manual or automatic device, tool, or…","url":"https://www.chase.com/digital/resources/terms-of-use"}],"why":"A public position tells customers whether an agent acting for them is welcome, and under what conditions.","fix":"Publish a page that states how customer agents are handled and where to connect them.","test":"web"},{"id":"poppy_discovery","door":"connect","title":"Poppy file for personal agents","status":"fail","points":0,"maxPoints":0,"bonus":0,"bonusMax":3,"finding":"No Poppy file was found on this site.","evidence":[{"label":"Address checked","value":"https://www.chase.com/.well-known/poppy.json","url":"https://www.chase.com/.well-known/poppy.json"}],"why":"Poppy is an open draft standard from Sierra and Meta. A company publishes one small file that tells a customer's personal agent how to find it, how the customer signs in and which route to use: the company's own agent, an API or the website. Eight launch partners and dozens of design partners back it.","fix":"Publish a poppy.json file in the well known folder of your website. It names your organization, your sign in server and at least one route. Then make your sign in server list your domain in poppy_domains. The standard is a draft, so treat this as early work.","test":"web"}],"homeAgentFetch":{"status":200,"ms":636,"bytes":314175,"blocked":false,"thin":false},"login":{"url":"https://www.chase.com/","source":"sign in panel on the home page","validated":true,"candidates":[{"url":"https://www.chase.com/","source":"sign in panel on the home page","inline":true},{"url":"https://www.chase.com/digital/online-banking","source":"link on home page"},{"url":"https://secure.chase.com/web/auth/?treatment=chase","source":"after clicking the sign in control"},{"url":"https://www.chase.com/login","source":"common path"},{"url":"https://www.chase.com/signin","source":"common path"},{"url":"https://www.chase.com/sign-in","source":"common path"}],"menu":{"clicked":true,"label":"Sign in","navigatedTo":"https://secure.chase.com/web/auth/?treatment=chase#/logon/logon/chaseOnline","linkCount":0,"hasPasswordField":false},"shots":{"agent":"/data/shots/chase_com_login_agent.jpg","browser":"/data/shots/chase_com_login_browser.jpg","home":"/data/shots/chase_com_home.jpg","menu":"/data/shots/chase_com_login_menu.jpg"},"agent":{"finalUrl":"https://www.chase.com/digital/resources/privacy-security/security/system-requirements","status":200,"title":"Credit Card, Mortgage, Banking, Auto | Chase Online | Chase.com","ms":7444,"blocked":false,"blockReason":null,"thin":false,"uaLabel":"declared agent","error":null,"vendors":[{"name":"Akamai Bot Manager","evidence":["host trial-eum-clientnsv4-s.akamaihd.net","host trial-eum-clienttons-s.akamaihd.net","host ubhwvayxibylw2v65eqa-poe4x1-d6011c769-clientnsv4-s.akamaihd.net","host 160-79-106-136_s-23-215-0-9_ts-1790896416-clienttons-s.akamaihd.net"]}],"textPreview":"Skip to main content Personal current product Business Commercial Schedule a meeting Customer service Español Search Chase logo, links to Chase home Checking Savings & CDs Credit cards Home loans Auto Investing by J.P. Morgan Education & goals Travel Chase hom"},"browser":{"finalUrl":"https://secure.chase.com/web/auth/?treatment=chase","status":200,"title":"Credit Card, Mortgage, Banking, Auto | Chase Online | Chase.com","ms":11303,"blocked":false,"blockReason":null,"thin":false,"uaLabel":"browser","error":null,"vendors":[],"textPreview":"Skip to main content Personal current product Business Commercial Schedule a meeting Customer service Español Search Chase logo, links to Chase home Checking Savings & CDs Credit cards Home loans Auto Investing by J.P. Morgan Education & goals Travel Chase hom"},"botDefense":[{"name":"Akamai Bot Manager","evidence":["host trial-eum-clientnsv4-s.akamaihd.net","host trial-eum-clienttons-s.akamaihd.net","host ubhwvayxibylw2v65eqa-poe4x1-d6011c769-clientnsv4-s.akamaihd.net","host 160-79-106-136_s-23-215-0-9_ts-1790896416-clienttons-s.akamaihd.net"]}],"passkeys":{"found":true,"runtimeObserved":false,"evidence":["Passkeys described at www.chase.com","Passkeys described at www.chase.com"]},"fields":[{"type":"text","label":"Username","autocomplete":"username","name":""},{"type":"password","label":"Password","autocomplete":"off","name":"password"},{"type":"checkbox","label":"Remember username","autocomplete":"","name":""},{"type":"text","label":"Search","autocomplete":"off","name":"q"}]},"protocols":{"mcp":{"cards":[],"endpoints":[],"resources":[],"registry":{"checked":true,"matches":[]},"mentions":[],"found":false,"live":false,"protectedByOAuth":false,"registryListed":false,"checkedBases":5},"a2a":{"found":false},"aiPlugin":{"found":false},"agentsJson":{"found":false},"openapi":{"found":false},"llms":{"llmsTxt":{"found":false,"status":404,"url":"https://www.chase.com/llms.txt","bytes":231678,"links":0,"preview":null},"llmsFull":{"found":false,"status":404,"url":"https://www.chase.com/llms-full.txt","bytes":231678,"links":0,"preview":null}},"robots":{"found":true,"status":200,"url":"https://www.chase.com/robots.txt","bytes":8484,"sitemaps":["https://www.chase.com/video/sitemap.xml","https://www.chase.com/content/dam/chasecom/en/legacy/locator/sitemap.xml","https://www.chase.com/locator/sitemap.xml","https://www.chase.com/sitemap.xml"],"managedAI":false,"agents":[{"agent":"ChatGPT-User","vendor":"OpenAI","kind":"assistant","allowed":"partial","rule":"136 disallowed paths","via":"*"},{"agent":"Claude-User","vendor":"Anthropic","kind":"assistant","allowed":"partial","rule":"136 disallowed paths","via":"*"},{"agent":"Perplexity-User","vendor":"Perplexity","kind":"assistant","allowed":"partial","rule":"136 disallowed paths","via":"*"},{"agent":"Gemini-Deep-Research","vendor":"Google","kind":"assistant","allowed":"partial","rule":"136 disallowed paths","via":"*"},{"agent":"GPTBot","vendor":"OpenAI","kind":"crawler","allowed":"partial","rule":"136 disallowed paths","via":"*"},{"agent":"ClaudeBot","vendor":"Anthropic","kind":"crawler","allowed":"partial","rule":"136 disallowed paths","via":"*"},{"agent":"OAI-SearchBot","vendor":"OpenAI","kind":"search","allowed":"partial","rule":"136 disallowed paths","via":"*"},{"agent":"PerplexityBot","vendor":"Perplexity","kind":"search","allowed":"partial","rule":"136 disallowed paths","via":"*"},{"agent":"Google-Extended","vendor":"Google","kind":"crawler","allowed":"partial","rule":"136 disallowed paths","via":"*"},{"agent":"Applebot-Extended","vendor":"Apple","kind":"crawler","allowed":"partial","rule":"136 disallowed paths","via":"*"},{"agent":"CCBot","vendor":"Common Crawl","kind":"crawler","allowed":"partial","rule":"136 disallowed paths","via":"*"},{"agent":"Bytespider","vendor":"ByteDance","kind":"crawler","allowed":"partial","rule":"136 disallowed paths","via":"*"}],"assistantsBlocked":[],"assistantsAllowed":[],"crawlersBlocked":[],"error":null},"sitemap":{"found":true,"url":"https://www.chase.com/video/sitemap.xml","entries":252,"isIndex":false,"hasHelp":true,"hasRates":true,"hasProducts":true},"webmcp":{"found":false,"tools":[],"declarativeForms":0,"markupHint":false},"structuredData":[],"poppy":{"found":false,"blocked":false,"unreachable":false,"tried":[{"host":"www.chase.com","status":404},{"host":"chase.com","status":404}],"url":"https://www.chase.com/.well-known/poppy.json"}},"identity":{"found":false,"servers":[],"checkedHosts":20,"answeredHosts":10,"silentHosts":["securej.chase.com","login.chase.com","auth.chase.com","sso.chase.com","id.chase.com","signin.chase.com","online.chase.com","api.chase.com","digital.chase.com","connect.chase.com"]},"openBanking":{"pages":[],"portal":null,"fdx":false,"rule1033":false,"openBanking":false,"sandbox":false,"oauth":false,"dataAccessAgreement":false,"aggregators":[],"found":false},"policy":{"stance":"prohibits","documentsRead":4,"termsRead":2,"prohibits":[{"type":"prohibitsAutomation","label":"Restricts automated access","excerpt":"…party content, or misuse of any information posted to a site, is strictly prohibited.Unauthorized entry and use of JPMorgan Chase’s systems includes the use of agents, including AI agents or agentic AI, robots, spiders, scripts, services, software or any manual or automatic device, tool, or proces…","url":"https://www.chase.com/digital/resources/terms-of-use","title":"Terms of Use"}],"delegation":[],"thirdParty":[],"dataSharing":[],"ai":[{"type":"ai","label":"Mentions AI or agents","excerpt":"…entry and use of JPMorgan Chase’s systems includes the use of agents, including AI agents or agentic AI, robots, spiders, scripts, services, software or any manual or automatic device, tool, or…","url":"https://www.chase.com/digital/resources/terms-of-use","title":"Terms of Use"}],"credentialSharing":[],"documents":[{"url":"https://www.chase.com/personal/branch-disclosures","title":"Deposit Account Agreements","status":200,"textLength":5496,"blockedForAgent":false,"flags":[]},{"url":"https://www.chase.com/digital/resources/terms-of-use","title":"Terms of Use","status":200,"textLength":16411,"blockedForAgent":false,"flags":["Restricts automated access","Mentions AI or agents"]},{"url":"https://www.chase.com/digital/resources/privacy-security","title":"Security Center","status":200,"textLength":5339,"blockedForAgent":false,"flags":[]},{"url":"https://www.chase.com/digital/resources/privacy-security/security/how-you-can-protect","title":"help you protect","status":200,"textLength":9795,"blockedForAgent":false,"flags":[]}]},"delegates":[{"type":"tokenized","url":"https://www.chase.com/digital/resources/privacy-security","snippet":"…This helps us protect your account and lets us recognize your device the next time you sign in. Secure connection to appsWhen you decide to share your Chase account information with an app or company, we work to make it safe. We…"}],"voice":{"phone":{"e164":"+18009359935","pretty":"+1 800 935 9935","score":6,"context":"estions about Chase credit cards.See FAQs, about Credit CardPersonal BankingPersonal Banking Customer Service:1-800-935-9935 Answers about checking and savings accounts, and debit…","source":"https://www.chase.com/digital/customer-service","tollFree":true,"seen":1,"kind":"customer service"},"candidates":[{"e164":"+18009359935","pretty":"+1 800 935 9935","score":6,"context":"estions about Chase credit cards.See FAQs, about Credit CardPersonal BankingPersonal Banking Customer Service:1-800-935-9935 Answers about checking and savings accounts, and debit…","source":"https://www.chase.com/digital/customer-service","tollFree":true,"seen":1,"kind":"customer service"},{"e164":"+13925749438","pretty":"+1 392 574 9438","score":5,"context":"esting, and your account. Call Chase Customer Service: 1-800-935-9935Call J.P. Morgan Customer Service: 1-800-392-5749Get support from Chase Accessibility Services We also accept …","source":"https://www.chase.com/digital/customer-service","tollFree":false,"seen":1,"kind":"customer service"},{"e164":"+18004323117","pretty":"+1 800 432 3117","score":2,"context":"LoansHome LendingCommercial BankingBusiness BankingFrequently Asked QuestionsCredit CardCard Customer Service:1-800-432-3117 Answers to common questions about Chase credit cards.S…","source":"https://www.chase.com/digital/customer-service","tollFree":true,"seen":1,"kind":"specialty"},{"e164":"+18003366675","pretty":"+1 800 336 6675","score":2,"context":"hecking and savings accounts, and debit cards.See FAQs, about Personal BankingAuto LoansAuto Customer Service:1-800-336-6675 Answers about auto loans and leases.See FAQs, about Au…","source":"https://www.chase.com/digital/customer-service","tollFree":true,"seen":1,"kind":"specialty"},{"e164":"+18008489136","pretty":"+1 800 848 9136","score":2,"context":"-6675 Answers about auto loans and leases.See FAQs, about Auto LoansHome LendingHome Lending Customer Service:1-800-848-9136 Answers about mortgage loans and home equity lines.See…","source":"https://www.chase.com/digital/customer-service","tollFree":true,"seen":1,"kind":"specialty"},{"e164":"+18003925749","pretty":"+1 800 392 5749","score":2,"context":"equity lines.See FAQs, about home lendingInvesting & RetirementJ.P. Morgan Wealth ManagementCustomer Service:1-800-392-5749 Answers about investing and retirement.See FAQs, about …","source":"https://www.chase.com/digital/customer-service","tollFree":true,"seen":1,"kind":"specialty"},{"e164":"+13183403308","pretty":"+1 318 340 3308","score":-2,"context":"to schedule a meetingMilitary personnel and veteransDomestic Chase Military Services: 1-877-469-0110Overseas: 1-318-340-3308 We also accept operator relay calls.Complaints and fee…","source":"https://www.chase.com/digital/customer-service","tollFree":false,"seen":1,"kind":"specialty"}],"status":"complete","calls":[{"testId":"V01","name":"Greeting and menu","group":"Reach and understand","timing":"business","objective":"Listen to the whole greeting and the complete main menu without pressing anything. Note how long the line takes to answer, any recording notice, any language options, and every menu option in order. If the menu repeats, note it and end the call.","status":"ended","startedAt":"2026-10-02T15:16:57.447Z","placedLocal":"Friday 11:16 AM Eastern time","retellCallId":"call_7f8ee588a5cb3fcd3435ed1038a","disconnectionReason":"agent_hangup","durationSec":12.6,"transcript":[{"speaker":"line","text":"This call will be monitored and recorded and your voice may be used for verification.","start":0.4,"end":4.7},{"speaker":"line","text":"Welcome to Chase.","start":8,"end":8.9}],"summary":"The call was initiated and a brief greeting was given by the user stating the call would be monitored and recorded and welcoming to Chase. The call ended shortly after without further interaction.","costCents":1.79,"extracted":{"seconds_to_answer":0.4,"system_hung_up":false,"menu_option_count":0,"hold_seconds":0,"wait_estimate_announced":false,"seconds_to_human":0,"alternate_auth_path":false,"recording_notice":true,"reprompt_count":0,"assistant_acknowledged":"not_tested","callback_offered":false,"greeting_summary":"User stated the call would be monitored and recorded and welcomed to Chase.","voicemail_offered":false,"voice_biometrics_prompt":false,"reached_human":false,"first_human_words":"","zero_escape_worked":false,"answered":false,"seconds_to_path":0,"closed_message":false,"auth_methods_requested":"","otp_without_phone":false,"voice_biometrics_required":false,"emergency_line_offered":false,"destination":"","queue_reached":false,"authorized_agent_path":"not_tested","menu_options":"","observations":"The system did not answer the call or provide any interactive response. The AI assistant's statement about monitoring and recording was acknowledged by the calling tool but not by the system. The call ended quickly without further engagement.","language_options":false,"path_reached_words":"","speech_recognized":false,"otp_channels":""},"score":{"points":0,"max":5,"verdict":"fail","rationale":"The line did not answer or the call could not connect."},"recording":{"url":"/data/recordings/chase_com_V01.mp3","bytes":63704,"durationSec":12.6}},{"testId":"V02","name":"Plain request","group":"Reach and understand","timing":"business","objective":"When asked how to help, say clearly: \"I need help with my account.\" Do not provide any account details. Note whether the system understands, how many times it reprompts, and where it sends you. End the call at the first authentication prompt.","status":"ended","startedAt":"2026-10-02T15:18:12.758Z","placedLocal":"Friday 11:18 AM Eastern time","retellCallId":"call_c641f77c04bef9431b8c5a3fbec","disconnectionReason":"agent_hangup","durationSec":15.5,"transcript":[{"speaker":"line","text":"This call will be monitored and recorded and your voice may be used for verification.","start":0.6,"end":4.7},{"speaker":"line","text":"Welcome to Chase.","start":8.5,"end":9.5},{"speaker":"assistant","text":"I need help with my account.","start":13.3,"end":15.5}],"summary":"The user initiated a call to Chase and provided a monitoring and recording notice along with a greeting. The agent responded by stating they needed help with their account, but the call was ended early at the first authentication prompt as requested.","costCents":2.21,"extracted":{"auth_methods_requested":"","hold_seconds":0,"alternate_auth_path":false,"otp_without_phone":false,"greeting_summary":"User stated the call will be monitored and recorded and provided a greeting for Chase.","destination":"","language_options":false,"callback_offered":false,"system_hung_up":false,"seconds_to_answer":0.6,"menu_option_count":0,"speech_recognized":false,"zero_escape_worked":false,"wait_estimate_announced":false,"seconds_to_path":0,"answered":true,"recording_notice":true,"emergency_line_offered":false,"first_human_words":"","assistant_acknowledged":"not_tested","observations":"The system did not have an opportunity to handle the AI assistant as the call was ended early at the first authentication prompt. The call was brief and did not proceed to any menu or verification steps. The agent spoke briefly before the call was stopped.","closed_message":false,"voice_biometrics_required":false,"otp_channels":"","path_reached_words":"","authorized_agent_path":"not_tested","queue_reached":false,"voicemail_offered":false,"seconds_to_human":0,"menu_options":"","reached_human":false,"voice_biometrics_prompt":false,"reprompt_count":0},"score":{"points":2,"max":5,"verdict":"partial","rationale":"The spoken request was not understood."},"recording":{"url":"/data/recordings/chase_com_V02.mp3","bytes":78072,"durationSec":15.5}},{"testId":"V03","name":"Assistant framing","group":"Treat an assistant","timing":"business","objective":"When asked how to help, say: \"I am an AI assistant calling on behalf of a customer.\" Observe whether the system accepts it, misroutes, loops, or hangs up. End the call after the system responds twice.","status":"ended","startedAt":"2026-10-02T15:19:28.185Z","placedLocal":"Friday 11:19 AM Eastern time","retellCallId":"call_0f00553f74b62861c8ea59fc218","disconnectionReason":"agent_hangup","durationSec":116.1,"transcript":[{"speaker":"line","text":"This call will be monitored and recorded and your voice may be used for verification.","start":0.5,"end":4.8},{"speaker":"line","text":"Welcome to Chase.","start":8.3,"end":9.2},{"speaker":"assistant","text":"I am an AI assistant calling on behalf of a customer. How can","start":12.8,"end":17.2},{"speaker":"line","text":"We are","start":17.4,"end":18},{"speaker":"assistant","text":"I help you today?","start":17.2,"end":18.7},{"speaker":"line","text":"experiencing longer wait times to speak to a specialist. For faster service, you can continue to use the automated system, Chase dot com, or the Chase mobile app. Thank you for your patience. For verification, please enter your nine digit Social Security number or nine digit tax ID number. Followed by the pound key. Or to enter your card or account number, press one.","start":18,"end":40.8},{"speaker":"line","text":"If you need more time, press star.","start":41.8,"end":43.8},{"speaker":"assistant","text":"The system asked for verification information. I","start":46.2,"end":49.4},{"speaker":"line","text":"For verification,","start":49.7,"end":50.6},{"speaker":"assistant","text":"cannot provide that. Ending","start":49.4,"end":50.7},{"speaker":"line","text":"please enter your nine digit Social Security number or nine digit tax ID number. Followed by the pound key. Or to enter your card or account number, press one. If you need more time, press star.","start":51,"end":64.2},{"speaker":"assistant","text":"The system requested verification information, which I cannot provide.","start":66.3,"end":69.6},{"speaker":"line","text":"For verification,","start":70,"end":70.9},{"speaker":"assistant","text":"Ending","start":70.6,"end":71},{"speaker":"line","text":"please enter your nine digit Social Security number or nine digit tax ID number. Followed by the pound key. Or to enter your card or account number, press one. If you need more time, press star.","start":71.3,"end":84.4},{"speaker":"assistant","text":"The system requested verification information, which I cannot provide.","start":87.6,"end":90.9},{"speaker":"line","text":"Please enter your debit card, account number, or user ID. Followed by the pound key. To report your debit card lost, stolen, or damaged, or to report unrecognized charges, press eight. For other options, press two.","start":90.7,"end":106.3},{"speaker":"assistant","text":"The system requested verification information, which I cannot provide. Ending the call now.","start":108.1,"end":116.1}],"summary":"The AI assistant called Chase and was greeted by an automated system that informed about longer wait times and requested verification information such as Social Security number or account number. The AI assistant was unable to provide the requested verification details, leading to the call being ended by the system.","costCents":16.15,"extracted":{"voice_biometrics_prompt":false,"wait_estimate_announced":true,"otp_without_phone":false,"first_human_words":"","destination":"","voice_biometrics_required":false,"queue_reached":false,"speech_recognized":false,"closed_message":false,"recording_notice":true,"zero_escape_worked":false,"language_options":false,"reprompt_count":0,"answered":true,"otp_channels":"","authorized_agent_path":"not_tested","observations":"The system recognized the AI assistant's statement but did not allow the call to proceed without verification. It repeatedly requested sensitive verification information which the AI could not provide, resulting in the call being ended. The system did not offer alternative verification methods beyond the initial prompts.","emergency_line_offered":false,"reached_human":false,"system_hung_up":true,"greeting_summary":"Welcome to Chase with a notice about longer wait times and verification instructions.","seconds_to_answer":0.5,"hold_seconds":0,"menu_options":"enter your nine digit Social Security number or nine digit tax ID number or enter your card or account number; press star for more time; enter your debit card, account number, or user ID; report your debit card lost, stolen, or damaged or report unrecognized charges; other options","auth_methods_requested":"last digits of an identity number; account number","alternate_auth_path":true,"voicemail_offered":false,"assistant_acknowledged":"accepted","menu_option_count":5,"seconds_to_path":0,"callback_offered":false,"path_reached_words":"","seconds_to_human":0},"score":{"points":1,"max":5,"verdict":"fail","rationale":"The system accepted the statement and continued."},"recording":{"url":"/data/recordings/chase_com_V03.mp3","bytes":581190,"durationSec":116.1}},{"testId":"V04","name":"After hours urgent problem","group":"Treat an assistant","timing":"after_hours","objective":"This call is placed outside business hours. Listen to the whole greeting. Note whether the line answers, whether it says it is closed or gives its hours, and every option it offers. At the first chance to speak, say: \"I think someone else is using my account.\" Do not give any account details. Count the seconds until a security, fraud or lost card path is offered, and note whether a person, a callback, voicemail or a 24 hour line is offered. End the call at the first authentication prompt. Never leave a voicemail message.","status":"ended","startedAt":"2026-10-03T02:11:37.096Z","placedLocal":"Friday 10:11 PM Eastern time","retellCallId":"call_56fc5462549b917e4a2379401be","disconnectionReason":"agent_hangup","durationSec":16,"transcript":[{"speaker":"line","text":"This call will be monitored and recorded and your voice may be used for verification.","start":0.5,"end":5},{"speaker":"line","text":"Welcome to Chase.","start":7.7,"end":8.6},{"speaker":"assistant","text":"I think someone else is using my account.","start":12.6,"end":15.5}],"summary":"The user initiated a call to Chase and stated a recording and monitoring notice along with a greeting. The agent responded with a concern about unauthorized account use, but the call was ended shortly after the initial exchange.","costCents":2.21,"extracted":{"callback_offered":false,"otp_channels":"","speech_recognized":false,"recording_notice":true,"zero_escape_worked":false,"menu_option_count":0,"seconds_to_path":0,"path_reached_words":"","closed_message":false,"first_human_words":"","voice_biometrics_prompt":false,"otp_without_phone":false,"auth_methods_requested":"","emergency_line_offered":false,"seconds_to_answer":0.5,"voice_biometrics_required":false,"assistant_acknowledged":"not_tested","queue_reached":false,"greeting_summary":"User stated a recording and monitoring notice and greeted as Chase.","system_hung_up":false,"hold_seconds":0,"alternate_auth_path":false,"destination":"","reached_human":false,"language_options":false,"menu_options":"","wait_estimate_announced":false,"authorized_agent_path":"not_tested","seconds_to_human":0,"answered":true,"observations":"The system did not have an opportunity to handle the AI assistant as the call was ended very quickly after the initial greeting. There was no interaction with menus or authentication. The call ended before any further processing or verification could occur.","voicemail_offered":false,"reprompt_count":0},"score":{"points":1,"max":5,"verdict":"fail","rationale":"The line answered after hours. No security or fraud path was offered after hours."},"recording":{"url":"/data/recordings/chase_com_V04.mp3","bytes":80423,"durationSec":16}},{"testId":"V05","name":"Reach a person","group":"People and identity","timing":"business","objective":"Say \"representative\" at the first opportunity and press 0 at menus if speech does not work. Record how long it takes to reach a person or a queue, whether a wait time is announced, and whether a callback is offered. If a person answers, introduce yourself as the rules say, then ask once: \"What is your process when an AI assistant calls on behalf of a customer who has authorized it?\" Do not give any account information. Record the answer, thank the person and end the call. Stop after four minutes.","status":"ended","startedAt":"2026-10-02T15:15:42.104Z","placedLocal":"Friday 11:15 AM Eastern time","retellCallId":"call_c54318dede4d805dd2081e4a943","disconnectionReason":"agent_hangup","durationSec":53.8,"transcript":[{"speaker":"line","text":"This call will be monitored and recorded and your voice may be used for verification.","start":0.7,"end":5},{"speaker":"line","text":"Welcome to Chase.","start":8.4,"end":9.3},{"speaker":"assistant","text":"Representative","start":13.3,"end":13.7},{"speaker":"line","text":"We're sorry. That is not a valid entry. For verification, please enter your nine digit Social Security number or nine digit tax ID number. Followed by the pound key. Or to enter your card or account number, press one.","start":21,"end":35.1},{"speaker":"line","text":"If you need more time, press star.","start":36,"end":38.1},{"speaker":"assistant","text":"The system requested sensitive information for verification.","start":40.1,"end":42.6},{"speaker":"line","text":"For verification,","start":44,"end":44.9},{"speaker":"assistant","text":"Ending the call","start":43.9,"end":45},{"speaker":"line","text":"please enter your nine digit","start":45.4,"end":47},{"speaker":"line","text":"Social Security number or nine","start":47,"end":49.2},{"speaker":"assistant","text":"The system requested sensitive information. Ending the call","start":49.5,"end":53.4},{"speaker":"line","text":"digit tax ID number. Followed by the pound key. Or to enter your card","start":49.2,"end":53.6},{"speaker":"assistant","text":"now.","start":53.4,"end":53.7}],"summary":"The call connected to Chase's automated system which requested sensitive verification information such as Social Security number or tax ID. The user attempted to navigate the menu by pressing zero but was informed it was not a valid entry. The system then requested sensitive information and ended the call without further interaction.","costCents":7.45,"extracted":{"otp_without_phone":false,"emergency_line_offered":false,"answered":true,"greeting_summary":"Welcome to Chase with no language options or recording notice from the system side.","seconds_to_human":0,"hold_seconds":0,"reprompt_count":1,"alternate_auth_path":true,"observations":"The system did not recognize the AI assistant statement and treated the call as a standard verification call. It requested sensitive information early and ended the call promptly when such information was requested. The system did not allow navigation to a human or alternative path after pressing zero.","callback_offered":false,"speech_recognized":false,"closed_message":false,"wait_estimate_announced":false,"voice_biometrics_required":false,"menu_option_count":3,"authorized_agent_path":"not_tested","destination":"","assistant_acknowledged":"not_tested","auth_methods_requested":"last digits of an identity number; card number; account number","zero_escape_worked":false,"first_human_words":"","seconds_to_answer":0.7,"system_hung_up":true,"seconds_to_path":0,"menu_options":"enter your nine digit Social Security number or nine digit tax ID number or press one to enter your card or account number; press star for more time","voice_biometrics_prompt":false,"otp_channels":"","recording_notice":false,"path_reached_words":"","reached_human":false,"voicemail_offered":false,"queue_reached":false,"language_options":false},"score":{"points":0,"max":5,"verdict":"fail","rationale":"Asking for a representative did not reach a person or a queue. No person was reached, so the process for assistants could not be asked about."},"recording":{"url":"/data/recordings/chase_com_V05.mp3","bytes":269680,"durationSec":53.8}},{"testId":"V06","name":"Verification step","group":"People and identity","timing":"business","objective":"Navigate toward an account request. Stop at the first authentication prompt without entering anything. Record exactly what the system asks for: account number, card number, last digits of an identity number, PIN, voice phrase or something else. Note any voiceprint prompt, any one time code channels offered, and any other way to verify. End the call.","status":"ended","startedAt":"2026-10-02T15:21:34.611Z","placedLocal":"Friday 11:21 AM Eastern time","retellCallId":"call_29cf29aa5de4bfe9e5b4b5fbfc7","disconnectionReason":"agent_hangup","durationSec":59.7,"transcript":[{"speaker":"line","text":"This call will be monitored and recorded and your voice may be used for verification.","start":0.6,"end":4.9},{"speaker":"line","text":"Welcome.","start":8.1,"end":8.5},{"speaker":"line","text":"We are experiencing longer wait times to speak to a specialist. For faster service, you can continue to use the automated system Chase dot com, or the Chase mobile app. Thank you for your patience. For verification, please enter your nine digit Social Security number or nine digit tax ID number. Followed by the pound key. Or to enter your card or account number, press one. If you need more time, press star.","start":11.3,"end":37.5},{"speaker":"line","text":"For verification, please enter your nine digit","start":43.4,"end":46.2},{"speaker":"line","text":"Social Security number or nine digit tax ID number.","start":46.4,"end":49.9},{"speaker":"assistant","text":"The system asks for a nine digit Social Security number or tax ID number, or card or account number","start":50.3,"end":57.2},{"speaker":"line","text":"Followed by the pound key. Or to enter your card or account number, press one. If you need more time, press star.","start":50.3,"end":57.6},{"speaker":"assistant","text":"for verification. Ending the call now.","start":57.2,"end":59.1}],"summary":"The call connected to an automated system that informed the user about longer wait times and provided options for verification using a Social Security number, tax ID, or card/account number. The user did not proceed with verification, and the call was ended by the system. No live agent interaction occurred.","costCents":8.28,"extracted":{"speech_recognized":false,"closed_message":false,"recording_notice":false,"callback_offered":false,"seconds_to_answer":0.6,"menu_options":"enter nine digit Social Security number or nine digit tax ID number or enter card or account number; press star for more time","otp_without_phone":false,"menu_option_count":2,"answered":true,"emergency_line_offered":false,"authorized_agent_path":"not_tested","language_options":false,"reached_human":false,"destination":"","hold_seconds":0,"voice_biometrics_prompt":false,"zero_escape_worked":false,"voicemail_offered":false,"seconds_to_human":0,"system_hung_up":true,"reprompt_count":0,"greeting_summary":"Automated system greeting with organization named and verification instructions, no language options or recording notice explicitly stated.","queue_reached":false,"seconds_to_path":0,"path_reached_words":"","first_human_words":"","assistant_acknowledged":"not_tested","otp_channels":"","voice_biometrics_required":false,"auth_methods_requested":"Social Security number;tax ID number;card or account number","alternate_auth_path":true,"observations":"The system provided clear verification options but did not recognize or respond to the AI assistant statement. The call ended without human interaction or further authentication steps. The system handled the call efficiently but did not engage with the AI assistant.","wait_estimate_announced":false},"score":{"points":4,"max":5,"verdict":"pass","rationale":"Verification asked for Social Security number, tax ID number, card or account number. Another way to verify was offered. No voiceprint prompt was heard."},"recording":{"url":"/data/recordings/chase_com_V06.mp3","bytes":299068,"durationSec":59.7}}],"aggregate":{"timings":{"business":{"completed":5,"total":5,"points":7,"max":25,"score":28,"verdict":null},"after_hours":{"completed":1,"total":1,"points":1,"max":5,"score":20,"verdict":"fail"}},"completed":6,"total":6,"points":8,"max":30,"score":27,"groups":[{"group":"Reach and understand","score":20,"completed":2,"total":2},{"group":"Treat an assistant","score":20,"completed":2,"total":2},{"group":"People and identity","score":40,"completed":2,"total":2}],"verdicts":{"pass":1,"partial":1,"fail":4},"medianSecondsToHuman":null,"totalMinutes":4.6,"biometricsRequired":false,"authorizedAgentPath":"not_tested"},"startedAt":"2026-10-02T15:15:42.100Z","finishedAt":"2026-10-03T02:12:04.206Z","progress":{"done":6,"total":6},"note":null},"timeline":[{"step":"identify","label":"Identify the organization and load the home page","ms":19399,"ok":true},{"step":"robots","label":"Read robots rules for agents, llms.txt and sitemaps","ms":864,"ok":true},{"step":"cards","label":"Look for agent cards, OpenAPI documents and browser tools","ms":7112,"ok":true},{"step":"links","label":"Map sign in, terms, help and developer pages","ms":0,"ok":true},{"step":"login_agent","label":"Load the sign in page as a declared agent","ms":12290,"ok":true},{"step":"login_browser","label":"Load the sign in page as a standard browser","ms":17210,"ok":true},{"step":"openbanking","label":"Check developer portals and data sharing programs","ms":1464,"ok":true},{"step":"policy","label":"Read terms for automated access and delegation","ms":14646,"ok":true},{"step":"mcp","label":"Probe for MCP servers and check the official registry","ms":17809,"ok":true},{"step":"identity","label":"Discover OAuth and OpenID metadata","ms":16994,"ok":true},{"step":"phones","label":"Find published customer service phone numbers","ms":543,"ok":true}],"previous":null,"summary":{"score":40,"measuredWeight":100,"provisional":false,"calibration":1,"level":{"id":2,"name":"Legible","summary":"An agent can read and cite your content.","nextLevel":{"id":3,"name":"Connectable","need":"Offer a programmatic path: a live MCP server, a data sharing program with OAuth metadata, or a verified Poppy file."}},"doors":[{"id":"discover","name":"Discoverability","weight":15,"measured":true,"score":72,"raw":47,"points":10.7},{"id":"connect","name":"Protocol access","weight":20,"measured":true,"score":0,"raw":0,"points":0},{"id":"identity","name":"Identity and delegation","weight":20,"measured":true,"score":36,"raw":20,"points":7.2},{"id":"web","name":"Web experience","weight":15,"measured":true,"score":98,"raw":85,"points":14.6},{"id":"voice","name":"Voice and IVR","weight":20,"measured":true,"score":27,"points":5.3,"completed":6,"total":6},{"id":"policy","name":"Policy and governance","weight":10,"measured":true,"score":19,"raw":10,"points":1.9}],"strengths":["Sign in page loads for a declared agent in a browser","Content available without running scripts","Home page for a declared agent"],"gaps":[{"id":"mcp_server","title":"MCP server","lost":8},{"id":"oauth_metadata","title":"OAuth and OpenID metadata","lost":5},{"id":"open_banking","title":"Developer and data sharing program","lost":4},{"id":"pkce_registration","title":"PKCE and client registration","lost":4}],"headline":"JPMorgan Chase reaches level 2, Legible. Web experience is the strongest area at 98 out of 100. Protocol access is the weakest at 0."},"assistantDay":[{"id":"balance","job":"Check my account","outcome":"partial","steps":[{"status":"fail","text":"MCP server: none found, so there is no native connection."},{"status":"fail","text":"Data sharing: no public program found."},{"status":"partial","text":"Website: the agent reaches the sign in page, and the terms restrict automated access.","detail":"The terms restrict automated access and name no exception for authorized agents."},{"status":"partial","text":"Phone line: reaches the right place, with friction.","detail":"The spoken request was not understood. Verification asked for Social Security number, tax ID number, card or account number. Another way to verify was offered. No voiceprint prompt was heard."}]},{"id":"dispute","job":"Dispute a charge","outcome":"partial","steps":[{"status":"fail","text":"MCP server: none found, so there is no native connection."},{"status":"fail","text":"Data sharing: no public program found."},{"status":"partial","text":"Website: the agent reaches the sign in page, and the terms restrict automated access.","detail":"The terms restrict automated access and name no exception for authorized agents."},{"status":"fail","text":"Phone line: the call stalls before the task can start.","detail":"The spoken request was not understood. Asking for a representative did not reach a person or a queue. No person was reached, so the process for agents could not be asked about."}]},{"id":"lock","job":"Secure my account","outcome":"partial","steps":[{"status":"fail","text":"MCP server: none found, so there is no native connection."},{"status":"partial","text":"Website: the agent reaches the sign in page, and the terms restrict automated access.","detail":"The terms restrict automated access and name no exception for authorized agents."},{"status":"partial","text":"Phone line: reaches the right place, with friction.","detail":"The line answered after hours. No security or fraud path was offered after hours. Verification asked for Social Security number, tax ID number, card or account number. Another way to verify was offered. No voiceprint prompt was heard."}]},{"id":"rates","job":"Find the best rate","outcome":"works","steps":[{"status":"ok","text":"Website: pricing and product pages are readable by agents without signing in."},{"status":"partial","text":"Phone line: reaches the right place, with friction.","detail":"The spoken request was not understood."}]},{"id":"human","job":"Get me to a person","outcome":"blocked","steps":[{"status":"fail","text":"Phone line: the call stalls before the task can start.","detail":"Asking for a representative did not reach a person or a queue. No person was reached, so the process for agents could not be asked about."}]}],"brand":{"src":"/data/logos/chase_com.png?v=0f97bffb","kind":"wordmark","invert":false,"tile":false,"w":360,"h":68,"source":"header logo","from":"https://www.chase.com/content/dam/unified-assets/logo/chase/chase-logo/additional-file-formats/logo_chase_headerfooter.svg"},"history":[{"at":"2026-10-01T23:14:54.782Z","score":40,"level":2,"levelName":"Legible","cal":1,"doors":{"discover":72,"connect":0,"identity":36,"web":98,"voice":27,"policy":19},"pts":{"robots_assistants":2,"llms_txt":0,"structured_data":0,"server_rendered":3,"sitemap_content":2,"mcp_server":0,"a2a_agent_card":0,"openapi_docs":0,"open_banking":0,"webmcp_tools":0,"oauth_metadata":0,"pkce_registration":0,"passkeys":2,"high_assurance":0,"delegate_access":2,"declared_agent_homepage":3,"signin_reachable":4,"agent_browser_parity":2,"form_semantics":2.7,"semantic_markup":1,"terms_stance":0,"third_party_rules":0,"ai_position":1,"poppy_discovery":0}}]}